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Barcode Solution - Unable to sync after one of sync profiles was deleted

  • 1.  Barcode Solution - Unable to sync after one of sync profiles was deleted

    Posted Apr 10, 2013 07:30 AM

    At fisrt we had 2 different synchronization profiles for Barcode Solution: Test as Prod.

    Then on device we had created new computer resource 'New Computer' from barcode scan. And after that profile 'Test' was deleted from NS.

    Now we trying to sync device and NS and getting error "Invalid profile guid" on both NS and device.
    Altiris log shows that device is trying to commit "New Computer" resource with GUID from deleted profile. And because this profile already deleted from NS synchronization stops with error.

    How could we delete "New Computer" resource from device? Barcode Solution scanner is using device memmory, but rebooting device didn't help.