How did you install the boot server?
First installed the base (6.5) boot server (which gives a warning about unsupported OS version, which can be ignored)
and then upgraded to 6.5.4?
If not, please try that.

Also, Can you do a strings on bmrsrtadm and grep for "Red Hat" and paste the output here and also the checksum of the following files:
bmrsrtadm
/usr/openv/resources/bmrsrt_root.res

HTH,
AmolV

https://www-secure.symantec.com/connect/forums/sus...

There is some linux thar is not suported by baremetal.. yet

RHEL5.x is supported in 6.5.4, so that shouldnt be an issue.
kmouline is facing some different problem here.

Hello all

We have installed the NBU 6.5 first on and we haven't receive the message that the OS is unsuppoted not we have alose tried to creat the boot server that doens't work then we have upgraded to 6.5.4 and we faced the same problem to creat the boot server,

please find bellow the information requested

[root@netbackup bin]# strings bmrsrtadm | grep "RedHat"
NetBackup-RedHat2.4
IBMpSeriesRedHat2.6
IBMzSeriesRedHat2.6
[root@netbackup bin]# md5sum 'bmrsrtadm'
01e6c447df24d82688610dc2ddcddd7f  bmrsrtadm
[root@netbackup bin]# md5sum '/usr/openv/resources/bmrsrt_root.res'
965369e1754ccd1ef2a23c0c2b9b836b  /usr/openv/resources/bmrsrt_root.res
[root@netbackup bin]#

any feedback will be very appreciated,

output of [root@netbackup bin]# strings 'bmrsrtadm' | grep "Red Hat" and [root@netbackup bin]# strings 'bmrsrtadm' | grep "RedHat"

[root@netbackup bin]# strings 'bmrsrtadm' | grep "Red Hat"
Red Hat driver update disk.
    # ide-ce is compiled in for Red Hat, a module for SUSE
Red Hat Enterprise Linux AS release 3
Red Hat Enterprise Linux ES release 3
Red Hat Enterprise Linux WS release 3
Red Hat Enterprise Linux AS release 4
Red Hat Enterprise Linux ES release 4
Red Hat Enterprise Linux WS release 4
[root@netbackup bin]# strings 'bmrsrtadm' | grep "RedHat"
NetBackup-RedHat2.4
IBMpSeriesRedHat2.6
IBMzSeriesRedHat2.6
[root@netbackup bin]#

thank you for your support

Looking at the latest output, I can say that the bmrsrtadm binary on your system is old one, i.e. it is not the one with support for RHEL5.x.
Let me go through the other parts of your posting to see what could have caused this.

You have mentioned "We have installed the NBU 6.5 first on ...", does this mean that you also installed BMR Boot Server from 6.5 when you installed NBU 6.5? (boot server is a different package).