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Basic Inventory Schedule

Created: 09 Feb 2013 • Updated: 14 Feb 2013 | 7 comments
Sumit G's picture
This issue has been solved. See solution.

If any of the systems are switch off and that system not send the basic inventory to Altiris Server while schedule. If this system will be switch on at another time is it send the report to altiris Server or it come in next schedule?

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andykn101's picture

It should send Basic Inventory when switched on if it has missed the schedule.

It also sends Basic Inventory when a plug-in is installed.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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Sumit G's picture

So it's mean that inventry getting update after startup the client?

Can you share me such documents for Knowledge.

Regards

Sumit G.

andykn101's picture

I think Basic Inventory is only sent on startup if the interval has been exceeded.

If this isn't in the Symantec Management Platform User Guide, I don't think it's documented anywhere else, you could try the Support KB:

http://www.symantec.com/business/support/index?pag...

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

Connect Etiquette: Please "Mark as Solution" posts that fix your problem.

SOLUTION
mclemson's picture

Basic inventory is sent when the SMA is restarted.  You can do this yourself by restarting the Symantec Management Agent using services.msc.  This KB alludes to basic inventory and policy being sent and updated upon SMA restart:
http://www.symantec.com/docs/TECH202592

This is only a basic inventory--not a hardware or software inventory.  Hardware and software inventory is based on the schedule included in the policy for hardware or software inventory.

Does this answer your question?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com

Ludovic Ferre's picture

The agent runs basic inventory every time it is started up.

But we send it on schedule _or_ if certain inventory data has changed (regardless of schedule). This is controlled by removing dataclasses that are always changing (anything that capture the time or current logged on user) and hashing the remaining inventory.

The hash is stored in the server profile, under "HKLM\Altiris\Altiris Agent\Servers\<server_name>\Basic Inventory Hash".

So generally speaking the basic inventory interval is the maximum amount of time that can elapse between poating of two such events.

Not quite what most people make of it so.

I am currently off-net, on a retreat of some kind. I'll be back real soon, and you sure will hear from me then ;-).

Ludovic FERRÉ
Principal Remote Product Specialist
Symantec

Tim.Jing's picture

In version 7.1 MP1 all clients should send 1 full inventory as well. It looks like a default behavior.

Sumit G's picture

Thanks all Team Members. Toorrow i will read and try according to above links.

Regards

Sumit G.