Client Management Suite

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  • 1.  Basic Inventory Schedule

    Posted Feb 09, 2013 02:17 AM

    If any of the systems are switch off and that system not send the basic inventory to Altiris Server while schedule. If this system will be switch on at another time is it send the report to altiris Server or it come in next schedule?



  • 2.  RE: Basic Inventory Schedule

    Posted Feb 09, 2013 05:04 AM

    It should send Basic Inventory when switched on if it has missed the schedule.

    It also sends Basic Inventory when a plug-in is installed.



  • 3.  RE: Basic Inventory Schedule

    Posted Feb 09, 2013 08:39 AM

    So it's mean that inventry getting update after startup the client?

    Can you share me such documents for Knowledge.



  • 4.  RE: Basic Inventory Schedule
    Best Answer

    Posted Feb 09, 2013 11:23 AM

    I think Basic Inventory is only sent on startup if the interval has been exceeded.

    If this isn't in the Symantec Management Platform User Guide, I don't think it's documented anywhere else, you could try the Support KB:

    http://www.symantec.com/business/support/index?page=home



  • 5.  RE: Basic Inventory Schedule

    Broadcom Employee
    Posted Feb 09, 2013 05:20 PM

    The agent runs basic inventory every time it is started up.

    But we send it on schedule _or_ if certain inventory data has changed (regardless of schedule). This is controlled by removing dataclasses that are always changing (anything that capture the time or current logged on user) and hashing the remaining inventory.

    The hash is stored in the server profile, under "HKLM\Altiris\Altiris Agent\Servers\<server_name>\Basic Inventory Hash".

    So generally speaking the basic inventory interval is the maximum amount of time that can elapse between poating of two such events.

    Not quite what most people make of it so.



  • 6.  RE: Basic Inventory Schedule

    Posted Feb 11, 2013 08:51 AM

    In version 7.1 MP1 all clients should send 1 full inventory as well. It looks like a default behavior.



  • 7.  RE: Basic Inventory Schedule

    Posted Feb 11, 2013 01:57 PM

    Basic inventory is sent when the SMA is restarted.  You can do this yourself by restarting the Symantec Management Agent using services.msc.  This KB alludes to basic inventory and policy being sent and updated upon SMA restart:
    http://www.symantec.com/docs/TECH202592

    This is only a basic inventory--not a hardware or software inventory.  Hardware and software inventory is based on the schedule included in the policy for hardware or software inventory.

    Does this answer your question?



  • 8.  RE: Basic Inventory Schedule

    Posted Feb 11, 2013 02:11 PM

    Thanks all Team Members. Toorrow i will read and try according to above links.