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basic troubleshoot

Created: 30 Jul 2014 • Updated: 01 Aug 2014 | 4 comments
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what is the basic troubleshoot which i can perform to sort the installation problem?

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James007's picture
How to troubleshoot Altiris Agent connection and communication problems
Article:HOWTO5954 | Created: 2006-12-06 | Updated: 2010-06-09 | Article URL http://www.symantec.com/docs/HOWTO5954
How to troubleshoot a failed Altiris Agent push
Article:HOWTO1126 | Created: 2005-09-06 | Updated: 2009-02-18 | Article URL http://www.symantec.com/docs/HOWTO1126
SOLUTION
technical_specialist's picture

Check

How to troubleshoot a failed Altiris Agent push
padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:HOWTO1126 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2005-09-06 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2009-02-18 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/HOWTO1126
Altiris Agent push installation common problems
padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH11685 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2005-09-09 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2008-07-25 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH11685
Altiris Agent push errors
padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:TECH13407 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2006-04-05 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2014-01-20 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL http://www.symantec.com/docs/TECH13407
SOLUTION
Sumit G's picture

Basic step you can perform for fail to deploy is that you can check the Window Firewall and UAC service, both should be disable.

https://www-secure.symantec.com/connect/forums/fai...

https://www-secure.symantec.com/connect/forums/tro...

Regards

Sumit G.

SOLUTION