TouchDown

Hi,

I am using touchdown for many years and never had a problem.

Since the new update it using excesive amounts of power, if i check it uses 64% power of all application/services running on my phone.

Please advice how to solve this problem or update the application otherwise i can only stop using the program.

Jasper

Hello,

Are you referring to our last update that was in March of 2014? That would be almost a year old. Or an OS update? Is this for the Android platform or IOS?  Please contact touchdown-support@symantec.com and we can further assist. Thanks!

Hi Jasper,

having the same problem with the new version (2015 xxx94). I hope this bug will be solved as soon as possible. With the new version my Note 3 battery is empty after 10 hours (10% in 1 hour) and touchdown is the program with the highest percentage of usage,

The phone didn't stay in the deep sleep mode. With the old version, and I use touchdown for years, there was no problem.

Please, solve the problem!!!

Thanks

Stephan

Same problem with my Note 3. 10 % in 1 hour with the newest version of touchdown (2015 xxx94!! I use touchdown for years and had no problems! Stephan

Here's a fresh screenshot from my note 3.