Bcc on EV journaled email
Updated: 10 Aug 2011 | 3 comments
This issue has been solved. See solution.
Hi All,
Exchange 2007 SP3, EV 9 SP2
Question: Why don't we see the Bcc of emails in our EV Journal?
Thanks in advance.
Cheers,
Phil
Discussion Filed Under:
Comments
How are you trying to view
How are you trying to view the archived mail?
This technote explains it a bit,
Article URL http://www.symantec.com/docs/TECH53025
For BCC viewing behavior
The BCC recipient information can only be displayed in the review set of searches of Compliance Accelerator (CA) or Discovery Accelerator (DA) 2007 Service Pack 1 or later or CA / DA 8.x with the ECM API enabled. The following viewing behaviors are the current expected behaviors:
- Exchange 2003 message with DL in the BCC field and the Journal Task's DL expansion setting set to either active or disabled
--- with neither Envelope or BCC Journaling active, nothing will be displayed
--- with Envelope Journaling active, DL expansion is forced to be active regardless of the Journal Task settings, the DL members will be displayed, but not the DL name
--- with BCC Journaling active, the DL name will be displayed, but the DL members will not be displayed
- Exchange 2007 message with DL in the BCC field
--- with either Standard or Premium Journaling enabled, DL name will be displayed, DL members will not be displayed (the same as Exchange 2003 BCC Journaling). This behavior is due to Exchange 2007 DL expansion providing only the SMTP e-mail addresses of the DL members and not providing the member aliases.
Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK
Hi Tony, tnaks for your
Hi Tony, tnaks for your reply.
We are using the "Search Vault", then Browser Search. We don't have DA or CA. The address that I know are in the Bcc are individual email addresses...not DLs. I'm sure we could see Bcc in the past when using Exchange 2003 and envelop journaling.
Cheers
I just tried a BCC message
I just tried a BCC message with envelope journaling on Exchange 2003 SP 2.
Under normal circumstances you don't see the BCC Information when you do a search using Integrated Search or Browser Search, nor when you do "View Whole Item" on a message that you know contains a BCC.
I'm not sure it's 110% reliable, but you can see it in the search results for the journal archive, if you go to advanced search .. search.asp?advanced=3, and in the Other Result Attributes put renv.
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