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BE 12 UI hangs at "Connecting to Media Server"

Updated: 22 May 2010 | 1 comment
JohnDW's picture
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This issue has been solved. See solution.

I have BE 12.0 running on Win2003 SP2 x64 (single server, no agents). It's been working fine for months.

 

But today I found the UI not responding and I had to End Task. When I tried to re-run the UI it hung at "Connecting to Media Server", and I had to End Task again.

 

I've stopped and restarted the BE services but that doesn't help. I've checked the DB consistency in BEUtility and it shows no problems.

 

What next?

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JohnDW's picture
04
Sep
2008
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Update: An after-hours server restart solved the problem. But what caused the restart to be required??