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BE 12.0 setup e-mail notification immediately creates "systemaccessviolationexception"

Updated: 21 May 2010 | 2 comments
AnvilAdmin's picture
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Trying to configure e-mail notifications for BE 12.0 1364 (Windows server 2003 R2 x64). Selecting "E-mail & Pager Notification" from the "Tools" option immediately causes "systemaccessviolationexception" (see attached) and B.E. to close. All available (per Symatec tools) hotfixes have been applied (300287 and 300290).
 
A severe application error has occurred.
Exception: System.AccessViolationException
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Stack Trace:     at BackupExec.UI.BEDlgs.ConfigureEmailAndPagerNotification()
   at BackupExec.UI.MainForm.a6(Command A_0)
   at BackupExec.UIFramework.CommandManager.a(Object A_0, EventArgs A_1)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at BackupExec.UI.MainForm.a(String[] A_0)
   at BackupExec.UI.MainForm.b(String[] A_0)
 
 
New installation / high priority

Comments

RahulM's picture
26
Mar
2008
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Run a REPAIR install of Backup Exec and that will fix the issue.
AnvilAdmin's picture
26
Mar
2008
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Yes. Found the earlier thread for same topic. Sorry for repost of same issue. Repair installation corrected the problem.
 
Can't wait for medical care to be delivered in this self-help manner - Apendectomies by forum. Insurance carriers will love the reduced costs (except for the life insurance carriers increased claims). Sorry  - cheap shot.