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BE 12.5 + ESX + SAN Based Backup?

Updated: 21 May 2010 | 6 comments
teiva-boy's picture
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I've setup BE 12.5 to backup an ESX 3.5 environment, and 4.0 one as well.
VCB 1.5 U1 is installed on the BE 12.5 server, as well as SP2 for BE 12.5 (along with all other hotfixes)

I can get NBD based backups to work just fine, but cannot figure out what is needed for SAN based backups.

I have the SAN volume seen by Windows Disk Manager (obviously it shows up as "Unknown volume") because it's VMFS.

But nothing happens, no data transfers at all, with a 0 byte count.  Eventually a timeout error

Other than zoning the SAN for the BE Proxy server to see the VMFS on the SAN, what else is needed in terms of config to make this work?


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CraigV's picture
13
Oct
2009
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Hi Teiva, You need to load up

Hi Teiva,

You need to load up SAN SSO. THis will be a full installation of BE on each server connected to your SAN, with your central backup server as the SAN backup server sharing it's tape library.
Load up the full version on each SAN-attached server, run the wizard on it, and it will detect the tape library (which also needs to be SAN-attached). This will then enable LAN-free backups. You can also target a disk presented elsewhere, but make sure that your jobs point to specific B2D folders in that case.
I would suggest doing this on servers with large amounts of data, so an Exchange server, SQL server, File & Print etc. This is due to the expense of having full versions installed.
Here is a link to the Backup Exec 12.5 Admin's Guide. It details how it gets installed:

http://support.veritas.com/docs/258734

I used this very successfully.

If you find this is a solution, please mark it as such.

Colin Weaver's picture
14
Oct
2009
2 Votes +2
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Ignore the SAN SSO idea if

Ignore the SAN SSO idea if you are sharing SAN Storage between your ESX host on your media server purely for the purposes of backup. using AVVI.

The AVVI option should call the VCB Framewor/k Proxy which contains druiuvers to access and snap the ESX disk (that is correctly showing as 'Unknown Volume')

Your symptoms sound like Backup Exec is making the request to VCB and it that this request is timing out - if this is the case then the VCB Processes needs troubleshooting (possibly with VMWare's help) - although a proper support case with Symantec could assist as they have ways to enable extra logging that may show the problem.

teiva-boy's picture
15
Oct
2009
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 SSO is not the solution that

 SSO is not the solution that I know of 100%.

This has to do with either the iSCSI SAN, or something I'm missing on the SAN setup along with the BE/VCB server config.

I'm going to try using an FC SAN, and also troubleshoot running vcbmounter.exe directly, and see what happens.  I believe BE is just calling that EXE anyways to do it's work.

Colin, yes I'm using AVVI.  Like I said, NBD works like a champ, SAN not so much.  WIth NBD I'm only getting about107MB/min or so, I need better throughput than that.

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."

Colin Weaver's picture
15
Oct
2009
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 Hmm - vaguely remember

 Hmm - vaguely remember something about iSCSI not supporting the SAN VCB transport - if I am correct the information will be on VMWare's support site as it will be a VCB limitation.

EDIT: Looks like I might be wrong about this - although there are some comments on VmWare forums that some iSCSI implementations don't seem to work - however the basic guides for VCB from VMWare do say that SAN mode should work with iSCSI

Colin Weaver's picture
15
Oct
2009
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 Had another thought are you

 Had another thought are you presenting your  disk storage over fibre channel to the ESX server, but iSCSI to the VCB Proxy - as one of the requirements is that the same LUN should be presented to both ESX server and VCB Proxy which I suspect might be difficult to do if you have 2 different connection standards

teiva-boy's picture
15
Oct
2009
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 Colin,   Everything is 100%

 Colin,
  Everything is 100% iSCSI at this point with a LeftHand SAN.  LUN's on the ESX hosts from the lefthand.

The BE12.5 server with VCB installed and AVVI enabled, also has access to the iSCSI SAN, and I zoned out the above LUN to the BE server as well.

It's seen by Windows as an unknown file system, with no drive letter assigned at the moment.

I'm going to rip it all apart, and see if a FC SAN based from an HP EVA will be any different and actually succeed at all, before opening another case.

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."