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BE 12.5 VCB backup always end up in Warning ?

Created: 16 Jun 2009 • Updated: 06 Jan 2013 | 4 comments
This issue has been solved. See solution.

Hi All,

I'd like to know if this is actually happening to everyone else who uses BE 12.5 SP1 combined with VCB to backup Windows 2008 x64 VM hosted by ESXi 4 ?

(Server: "MATERIA") (Job: "Backup 00004") The job completed successfully.  However, the following conditions were encountered:

The job completed successfully. However, the following condition was encountered: one or more directories do not support Granular Recovery Technology (GRT). Granular restores cannot be performed for these directories. See the job log for details.

Backup- VMVCB::\\MATERIA\VCGuestVm\(DC)domain.com(DC)\vm\Win2k8-Test
V-79-57344-38724 - Directory 'C\Documents and Settings' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Application Data' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Desktop' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Documents' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Favorites' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Start Menu' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\ProgramData\Templates' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\AppData\Local\Application Data' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\AppData\Local\History' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\AppData\Local\Temporary Internet Files' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Application Data' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Cookies' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Documents\My Music' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Documents\My Pictures' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Documents\My Videos' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Local Settings' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\My Documents' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\NetHood' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\PrintHood' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Recent' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\SendTo' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Start Menu' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Administrator\Templates' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\All Users' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\AppData\Local\Application Data' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\AppData\Local\History' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\AppData\Local\Temporary Internet Files' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Application Data' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Cookies' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Documents\My Music' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Documents\My Pictures' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Documents\My Videos' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Local Settings' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\My Documents' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\NetHood' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\PrintHood' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Recent' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\SendTo' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Start Menu' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default\Templates' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Default User' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Public\Documents\My Music' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Public\Documents\My Pictures' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.
V-79-57344-38724 - Directory 'C\Users\Public\Documents\My Videos' does not support Granular Recovery Technology (GRT). Granular restores cannot be performed for items in this directory.

Comments 4 CommentsJump to latest comment

James Winslow's picture

Yes that is expected to happens since you don't mention about installing any BE agent inside that VM ?

SOLUTION
sammy_perfect's picture

Hi Albert,

 

Please refer the link below

 

http://www.symantec.com/docs/TECH63876

 

Thank You

Regards

Sammy
__________________________________________________________________________________________
If this response answers your query, please mark it as a solution

Symanticus's picture

thanks Sammy,

Granular restore data will not be available if this exception occurs. 

This is an Operating System limitation. The entire virtual machine can still be recovered regardless of these exceptions.

/* Infrastructure Support Engineer */

CraigV's picture

Albert: Did this resolve your issue NOW? Or did you have it resolved a while ago?

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...