Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

BE 12.5 w/ Exchange Agent only showing one domain in restore catalogs

Updated: 22 May 2010 | 4 comments
rmgoode's picture
0 0 Votes
Login to vote

Hello,

Last week I installed 12.5 on our Exchange 2003 server (hosted on SBS 2003). Backups run great. Total KB indicates we're backing up everything. We have two domains, one being a parent and the other a child. However, when I go to restore something, I am only seeing mailboxes from the parent domain. (Yes, the exchange server is in the parent domain).

Any ideas?

BE 12.5
Exchange Agent
Using GRT
Only one info store for everyone

Thanks for any help!

Ryan

Comments

BEsymc's picture
12
Aug
2009
0 Votes 0
Login to vote

Ryan, Do you have another

Ryan,
Do you have another exchange server where mailboxes of other domain are stored? If this is the only exchange server, following document may help:
http://support.veritas.com/docs/295627

This is an acknowledged issue with Backup Exec software, which I do not have information on having fixed. For now, you would continue to use the workaround mentioned. Backup Exec 12.6 is the best bet for this fix to happen. You may like to check that once it is released.
Thanks
Hemant

mdzale's picture
12
Aug
2009
0 Votes 0
Login to vote

Hello Ryan, Can you please

Hello Ryan,

Can you please tell me is that backup stored on tape device or on some kind of disk storage?

Regards,
Marinko

rmgoode's picture
12
Aug
2009
0 Votes 0
Login to vote

The backup job goes directly

The backup job goes directly to tape. It looks like I need to now run a job to copy it to a B2D. That's not acceptable for hard disk reasons. Looks like I'll have to figure out some sort of mapping to another server.

Thanks for the replies. I hope Symantec corrects this or I won't be getting any more licenses in the future.

Ryan

mdzale's picture
13
Aug
2009
0 Votes 0
Login to vote

Ryan, the only way to solve

Ryan,

the only way to solve this is workaround solution that include disk space. But you don't have to setup copy to disk for every day. You can use external USB disk ( which is very cheap :) ) to copy only that mailbox store which contains data needed for restore, this will take much less time in compare if you're goning to copy entire tape on enitre full backup.

Regards,
Marinko