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BE 2010 R2: Endless loop in Verify pass

Created: 30 Aug 2013 | 4 comments

Hi,

BE 2010 R2 on Server 2008 R2 Standard x64 Intel Xeon

Our nightly backup is not running to completion about once a week. It's a backup to disk operation.

The backup pass completes successfully, but the verify pass seems to go into an endless hours long loop. This has happened twice so far, and I've had to kill the job both times after about 6 or 7 hours (the whole job backup and verify should take 1.5 hours max).

I was able to watch it this time while in the loop.

Task manager reports beremote.exe running at 25% CPU, nothing else running.

BE Job Activity says:
Current operation: Verify
Destination: System?State
Current directory: \_SharedHardlinkData_
Current file: e8325d43.10000.7980 (this changes, all files seem to have the same naming convention)
Statistics:
Files: goes up
Bytes: goes up
Estimated time remaining: 0:00:00 (stays constant)

I saw a post regarding this, but the answer was sent in a private message.

Please help.

Thanks.

Operating Systems:

Comments 4 CommentsJump to latest comment

Kunal.Mudliyar's picture

Would suggest you to upgrade Media server and remote agents to Backup Exec 2010 R3 Sp3

Technical Support

Symantec

dbdan22's picture

Is this a free upgrade, and how do you get it? We have a Not for Resale license.

Kunal.Mudliyar's picture

Yes its a free upgrade 

please check

http://www.symantec.com/docs/TECH159346

Technical Support

Symantec

pkh's picture

If you have problems downloading R3 from the fileconnect site, you can download it from this link

http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
 
After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP3 and the latest hotfixes.
 
After you have upgraded to R3, push out the remote agent again.