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BE 2010 R3 Slow Administrator console

Created: 05 Jul 2011 | 9 comments

Hello !

After we upgrade BE 2010 R2 to R3 we see that Administrator Console  very slow work. When try change some policy prameters we must wait 3 - 5 minutes. 

On BE 2010 R2 all work fine.

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CraigV's picture

...and your BE Remote Console is on the same version...ie. R3?

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Sergio_Maroni's picture

Yes, console same version. And we install all hot fix and patch

I`m sorry for my bad eanglish.

If you find this is a solution, please mark it as such. Thx

CraigV's picture

...are there any DNS issues between the desktop and the server? What are the ping times like, and what are the copy times like between workstation and server? Just to rule out DNS/network latency issues.

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Sergio_Maroni's picture

no, it`s cant be DNS problem because even if i`m connect to BE server and use local Administrator console it`s work slow.

I`m sorry for my bad eanglish.

If you find this is a solution, please mark it as such. Thx

CraigV's picture

OK...then what are the hardware specs of your server?

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Sergio_Maroni's picture

Processor: Intel Xeon E5520 @ 2.25 GHz;

RAM: 6 GB;

System type: 64-bit.

OS: Windows server 2008 R2;

Deduplication folder: 3.26 TB;

I`m sorry for my bad eanglish.

If you find this is a solution, please mark it as such. Thx

CraigV's picture

...well that's good enough. Have you run a disk defrag and made sure you have no failed/failing hardware?

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Sergio_Maroni's picture

System  and deduplication disk -  6% fragmented;

All hardware work fine. Just i`m have Error in Application Windows Log  with  Enterprise vault (Login failed). May be this is the problem ?.

I`m sorry for my bad eanglish.

If you find this is a solution, please mark it as such. Thx