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Be 2012, Active Jobs and Reports disapear after Front End crashes / Memory Dump

Created: 27 Mar 2012 | 1 comment

While two jobs where running within BE 2012 i have a crash to the desktop for the frontend.

BackupExec fails to create a memory dump.

The active jobs are now missing and the reports are empty.

Tech support isn´t answering my support cases and i hope i can find some more help here.

thanks

Jürgen

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Backup_Exec's picture

Hi

 

If memory dump is not created by Backup-exec then you can look for the window dmp file or you can use 3rd party tool like ADplus which will create memory dump & help you in verifying the cause

 

Thanks

Sameer

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