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BE 2012 fails with vss writer issues

Created: 28 May 2013 • Updated: 30 May 2013 | 4 comments
SFG's picture

I use BE 2012 to back up a number of VMWare 5.0 virtual machines as well as some physical machines.  These are a mix of Windows 2003 to 2008 R2 servers.  My BE media server is 2008 R2. 

I have jobs staged throughout the evening.  The last job runs in the early morning, and it is for the media server to back up itself.  Lately it's been failing on VSS issues.  Here's the log:

<STYLE> BUTTON.STATE {display:none} INPUT.STATE {display:none} TD.COL {padding-right:10px;padding-top:10pt;padding-left:5pt;border-style:solid;border-width:1pt;background-color:white;color:black;display:block;width:100%} TH.OUT {font-weight:bold;font-size:12pt;color:white;background-color:#003366;text-indent:5px;text-align:left;padding:0px;cursor:default;width:100%} TH.OUT_ERR {font-weight:bold;font-size:12pt;color:white;background-color:#CC0033;text-indent:5px;text-align:left;padding:0px;cursor:default;width:100%} TH.OUT_WARN {font-weight:bold;font-size:12pt;color:white;background-color:#FF6633;text-indent:5px;text-align:left;padding:0px;cursor:default;width:100%} TH.OUT_INFO {font-weight:bold;font-size:12pt;color:white;background-color:#0000FF;text-indent:5px;text-align:left;padding:0px;cursor:default;width:100%} TH.IN {font-weight:bold;font-size:10pt;color:#003366;background-color:#99CCFF;text-indent:2px;text-align:left;padding:0px;cursor:default;width:100%} TH.OUT_STAT {font-weight:bold;font-size:12pt;color:white;background-color:#CC0033;text-indent:5px;text-align:left;padding:0px;cursor:default;width:100%}< /STYLE>

Job Completion Status
Job ended: Tuesday, May 28, 2013 at 3:08:44 PM
Completed status: Failed
Final error: 0x8004230f - 0x8004230f (2147754767)
Final error category: Other Errors

For additional information regarding this error refer to link V-79-32772-8975

Click an error below to locate it in the job log

- Snapshot Technology: Initialization failure on: "\\NN-BACKUP\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS). V-79-10000-11226 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology selected returned: "Unexpected provider error". Ensure that all provider services are enabled and can be started. Check the Windows Event Viewer for details.

Anyone have any suggestions? 

Operating Systems:

Comments 4 CommentsJump to latest comment

lmosla's picture

Hi  Have you rebooted the media server?  Many times writers issue are resolved in Windows 2008 servers with a reboot.

SFG's picture

Yes reboot fixes the writers but each time I start the job again it changes to failed.

lmosla's picture

Does Windows Events show what could be causing the Writers conflict at this time? 

Check and make sure that there isnt any type of maintenance being run.

If you have Antivirus running  make exclusions for the Backup Exec processes.

Try recreating the job and running it at a different time to see if it still fails

hope this helps

dkapell_hcc's picture

Is the backup media server a VM? If so be sure that the vmware vss drivers are not installed.