BE 2012 Missing Robotic Library for HP 1/8 Autoloader
We've just installed a new tape drive, and when going into Backup Exec 2012 there is no Robotic Library showing. BE seems to see the tape drive without any problems (we're using Symantec drivers) but fails to see the Autoloader.
The tape drive is an HP StoreEver 1/8 G2 LTO-6 Ult 6250 SAS Autoloader, connected to a Windows Server 2008 R2 box via an Adaptec ASC-1045/1405 SAS HBA.
BE is up to date, and after the installation on the server we used the Symantec drivers. The server was rebooted last night, however all that can be seen is the drive and there is no entry for Robotic Libraries in Backup Exec.
Any ideas on how I could resolve this issue would be greatly appreciated.