BE 2012 VTL End Marker Unreadable
Hello, I have a Overland 4500 that I am using with BE 2012. My VIRTUAL tapes are getting the dreaded End Marker Unreadable error. The Tier 2 tech support at Symantec suggested I erase the tape, when I told her this would erase the data on the tape she got agitated and marked the case as closed. Erasing the tape did not resolve the issue.
I do not believe it is the Overland device, as it was working perfectly with version 12 of BE.
If this is the fix is it included in the live update? http://www.symantec.com/business/support/index?page=content&id=TECH189571&actp=search&viewlocale=en_US&searchid=1342110748803