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BE12.5 - VSS Writer Times out

Created: 02 Jul 2013 | 5 comments

Hi all,

I get the error below, the tapes are potentially old but the VSS Writer time out errors are new.

Any thoughts on what i can do to resolve this issue?

 

Backup- \\SBS2008\Microsoft Information Store\First Storage Group
Storage device "HP Dat" reported an error on a request to write data to media.

Error reported:

A tape read/write error has occurred.  This is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.

V-79-57344-34028 - A tape read/write error has occurred.  This is usually caused by dirty read/write heads in the tape drive.  Clean the tape drive, and then try the job again.  If the problem persists, try a different tape.  You may also need to check for problems with cables, termination, or other hardware issues.

A selection on device \\SBS2008\Microsoft Information Store\Second Storage Group was skipped because of previous errors with the job.

A selection on device C: was skipped because of previous errors with the job.

A selection on device D: was skipped because of previous errors with the job.

 

 

Backup- SBS2008
V-79-57344-65233 - AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Active Directory, Writer ID: {B2014C9E-8711-4C5C-A5A9-3CF384484757}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: Automated System Recovery, Writer ID: {BE000CBE-11FE-4426-9C58-531AA6355FC4}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: Certificate Services, Writer ID: {6F5B15B5-DA24-4D88-B737-63063E3A1F86}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: COM+ Class Registration Database, Writer ID: {542DA469-D3E1-473C-9F4F-7847F01FC64F}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: Internet Information Services, Writer ID: {2A40FD15-DFCA-4AA8-A654-1F8C654603F6}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: Internet Information Services, Writer ID: {59B1F0CF-90EF-465F-9609-6CA8B2938366}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: Registry, Writer ID: {AFBAB4A2-367D-4D15-A586-71DBB18F8485}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: System Files, Writer ID: {E8132975-6F93-4464-A53E-1050253AE220}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

Writer Name: SYSVOL, Writer ID: {D76F5A28-3092-4589-BA48-2958FB88CE29}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during freeze operation (9).

 

 

Verify- \\SBS2008\Microsoft Information Store\First Storage Group
An inconsistency was encountered on the storage media in HP Dat.

V-79-57344-33994 - The data being read from the media is inconsistent.
 

Operating Systems:

Comments 5 CommentsJump to latest comment

Jaydeep S's picture

1. Check to see if all the writers are stable. If they are not, try to reboot the server and upon reboot make sure that they are stable.

2. Look in the event viewer to try and see if there are any error or warnings regarding snapshots or VSS.

3. For the Tape read/write issues, make sure that the Tape drive is using the latest Symantec drivers and OEM firmware.

4. Ensure that the Tape Media has no hard read/write errors. If there are any hard errors, try to perfrom a long erase on the media. If the errors persist, its time to replace the tapes.

pkh's picture

1) You should clean the tape drive

2) Run the HP LT&T utility against the tape drive to check whether there is any hardware errors.  Make sure you select the write test and that you have stopped all the BE services beforehand.  If the tape drive passes the utility test, but still ask to be cleaned despite of being cleaned recently, then it needs to be replaced.  

Triven's picture

Hi Jaydeep,

The below Writers were at a 'Timed Out' Status

System Writer
FRS Writer
IIS Config Writer
NTDS
Certificate Authority
IIS Metabase Writer

 

Server has been rebooted, I am just about to run a cleaning tape and library tape and tools test.

Checked the Event logs, no errors or warnings regarding snapshots or VSS

 

Kind regards

Riven Associates Ltd

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Jaydeep S's picture

Did you confirm if the writers show as stable after the reboot.

Triven's picture

The server was rebooted over the weekend, upon checking the statuses this morning after the backup ran, the writers above all showed:

Last Error: Timed out

 

 

Kind regards

Riven Associates Ltd

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