BE2012 detects Qualacom Superloader 3 as single tape drive
I am installing a Qualacom Superloader 3 (SAS LTO-6) and BE2012 sees it as a single tape drive, not a library. This device is on the 2012 HCL with the 201596 Hotfix. I have all updates and hotfixes installed.
At this point in time I am unable to communicate with the library so I cannot do any backups.
I have tried to uninstall and reinstall library 2 times and no luck thus far.