be2012 hang in getting active job status and CLI Get-BEActiveJobDetail hangs too
I am facing the following problem. I have an IBM TS2900 with one SAS lto5 drive. BE2012 media server on win2008R2 64. I am backing up an hyperv cluster with VMs.
Sometimes the backup job is OK, but sometimes it seems BE2012 hangs at reading active jobs status, ie :
- starting GUI takes ages to get out of the "loading data" initial little popup
- after that a little circle is constantly running on the left part of the bottom statusbar
- in the bottom statusbar, on the left part, an exclamation sign shows up saying : unable to get activejobs state
- running the CLI and issuing the 'Get-BEActiveJobDetail' command hangs
Each time I stop services, then start them, the same state occurs when I reconnect in the GUI. But the blue information icon in the bottom status bar has some information message that I can read showing service restart info and sometimes some jobs or reports that have ran. If reports have ran they are reported as failed but unable to find why since the report content seems ok.
Rebooting the media server clears this problem. It seems that this happens after running backup jobs.