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BE2012 SP2 stalled on backup everyday

Created: 18 Nov 2013 | 3 comments
Dennis Ib's picture

Hi

I have no completed backup for several days now.

Backup jobs get stalled,´when backingup to deduplication store, it looks like they are running but no disc og netvork activity.

I can work around in the BE2012 GUI, can cancel jobs but they newer stops. If i try to restart BE services it fails to stop BE job engine which get the stopping state in services cannot start the Beutil. Windows is working okay, but if I try tor restart the server, it get stucked at stopping services, so I have to switch it off on the power button.

Server info

Widnows 2008 R2 32 GB RAM intel Xeon E5-2650 2.00 Ghz processor. I don't have much to go for in the event viewer, execpt this one.

Log Name:      Application
Source:        PostgreSQL
Date:          18-11-2013 18:20:54
Event ID:      0
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      backup01.ad.unik.dk
Description:
The description for Event ID 0 from source PostgreSQL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

WARNING:  worker took too long to start; canceled

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="PostgreSQL" />
    <EventID Qualifiers="0">0</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-18T17:20:54.000000000Z" />
    <EventRecordID>300367</EventRecordID>
    <Channel>Application</Channel>
    <Computer>backup01.ad.unik.dk</Computer>
    <Security />
  </System>
  <EventData>
    <Data>WARNING:  worker took too long to start; canceled
</Data>
  </EventData>
</Event>

Hope somebody can help my.

Best Regards

Dennis

Operating Systems:

Comments 3 CommentsJump to latest comment

lmosla's picture

Is there a installation of PostgreSQL that can be removed or reinstalled? Also is there a PostgreSQL process that can be stopped and then from Backup Exec restart the services.

Dennis Ib's picture

PostGreSQL is a part of the BE 2012 installation and there is no option for uninstall on the server.

PostGreSQL 8.3 server service can be stopped/restarted from control panel.

If you choose to restart deduplication services from Backup Exec service manager, then this service is also restarted.

Dennis

pkh's picture

Go to Add/Remove Programs and repair BE