Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

BE3600 Catalog 00002 -- The job failed with the following error

Created: 19 Aug 2013 | 4 comments

BE3600") (Job: "Catalog 00002") Catalog 00002 -- The job failed with the following error: The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.

为什么,该怎么解决它?

Operating Systems:

Comments 4 CommentsJump to latest comment

Jaydeep S's picture

Go to Configuration and Settings > Backup Exec Settings > Catalog and uncheck "Use storage media-based catalogs". Also uncheck "request all media in sequence" to be able to catalog, 1 tape at a time.3

Once this is done, attempt to catalog again and perform a restore (even if the catalog job fails).

If nothing works, better to oprn a case and contact support to have the catalogs folder reindexed with the BEDB.

CraigV's picture

...make sure you have enough disk space on the drive where the catalogs are hosted.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

CraigV's picture

...are the catalogs located on the dedupe folder? I don't think this is the case, so check the drive that BE is installed too, which is where the Catalogs folder is located. Check that volume for free space.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...