BE3600R2

Created: 18 Dec 2012 | Updated: 10 Feb 2013 | 2 comments

ElGringo Partner Accredited

This issue has been solved. See solution.

Hello,

I wish to login (thru mstsc) to BE3600R2 appliance in order to troubleshoot some dns issue or/and add entries to etc\hosts file.

Basically the BE3600R2 appliance is a Windows Server, so I guess it is possible ...

Many thanks !

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Comments 2 Comments • Jump to latest comment

CraigV Trusted Advisor Partner Accredited

...it is a Windows-based server but severely locked down! Only Symantec support can enable this for you, so log a call with them to do so!

Thanks!

Alternative ways to access Backup Exec Technical Support:

SOLUTION

Sethumohan Symantec Employee Accredited

Hello,

Craig is absolutely right.

An mstsc shall only help to create a RDP shortcut on the administration workstation.

An alternative way;

Check the IP address of the BE3600 Applaince.

Check the attached Getting Started Guide - BE3600 R2 for the Web GUI access procedures.

Best Wishes.

Attachment	Size
BackupExec_3600R2_Getting_Started_en[1].pdf	1.6 MB