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BE3600R2 Appliance - BE2012 LiveUpdate

Created: 08 May 2013 • Updated: 09 May 2013 | 3 comments
mmeeggaann's picture
This issue has been solved. See solution.

Hey guys!

For BE appliance what is the correct way to update Backup Exec 2012?   Through the option in the web interface of the appliance? or using the LiveUpdate as usual.
 
Is there a web page for Backup Exec where the list of new updates is published, similar to the NetBackup Upgrade Portal?
 
Thanks.
Operating Systems:

Comments 3 CommentsJump to latest comment

CraigV's picture

Hi there,

Check the TN below for more information:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

mmeeggaann's picture

Hi Craig

The technote refers to a old version of appliance and BE console.

I have BE3600 R2 appliance with BE2012.
Based on the following technote I assume that now it's not possible to update BE through the Liveupdate as it used to be:

http://www.symantec.com/docs/TECH178335

SOLUTION
mmeeggaann's picture

Well CraigV, 

In spite of what the technote I posted says....  it is possible to run LiveUpdate and  download and install the  available hotfixes. What I had to do was open the BE2012 console as Administrator to have enough rights to run Liveupdate.

http://www.symantec.com/docs/TECH68833

 It's a little confusing blush