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belnapi.exe (4136/0x1028) has terminated abnormaly

Created: 26 Sep 2011 | 1 comment

Hi all,

I've read a lot of post with similar error, someone are declared Fixed or resolved.

Tired all the solution proposed :

HKEY local machine/software/Symantec/backup Exec for Windows/backupExec/Engine/Domino/
set "Enable Change journal" from 1 to 0 set "Enable Notes Database Filtering" from 1 to 0
Restart BackupExec services
 
But the error can not go to /dev/null.... :) The error live in the Domino console monitor with a lot of health :(
 
26/09/2011 17.44.41   Process C:\Program Files\Symantec\Backup Exec\RAWS\belnapi
.exe (4136/0x1028) has terminated abnormally
26/09/2011 17.45.41   Process C:\Program Files\Symantec\Backup Exec\RAWS\belnapi
.exe (4136/0x1028) has terminated abnormally
 
My configuration is :
Backupexec Media server is 12.5 Sp4 on Microsoft Windows 2k8 server sp2,
Lotus Domino server 8.5.2 on Microsoft Windows 2k3 server sp2
 
The backup job fail every day with the message : the agent is crashed
 
This is the solution ....
Before every backup job I run this dos script :
c:
cd \batch
net stop "Backup Exec Remote Agent for Windows Systems"
sleep 5
net start "Backup Exec Remote Agent for Windows Systems"
exit
 
but i would like clear the error from console and disable the scheduled script.
 
Help me please.
 
 
 

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pkh's picture

BE 12.5 does not support Domino 8.5.2.  You need at least BE 2010 R2 to backup Domino 8.5.2.  See the SCL's below.

BE 12.5 Software (SCL)

BE 2010|2010 R2|2010 R3 Software (SCL)

You need to upgrade to BE 2010 R3.  You would need new licence keys to do the upgrade.  If you are on a current maintenance contract then you can upgrade for free.