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BERtrieve 2010 R2 not showing DLO files

Created: 04 Jun 2011 • Updated: 27 Jun 2011 | 2 comments
This issue has been solved. See solution.

My setup:

Windows Server 2008 R2 SP1 (Domain Controller)

- Backup Exec 2010 R2 Media Server

- BERetrieve

- Desktop Laptop Option

Windows Server 2008 R2 SP1 (Member Server)

- Backup Exec 2010 R2 Media Server

- Continuous Protection Server

I have BERetrieve configured to use both CPS and DLO and have setup the DLO client on 2 workstations but all I see are the CPS files when I logon to the BERetrieve web site. Files are shown on the workstations DLO agent's Restore tab and also are shown in the DLO Admin Console.

Do I need to setup DLO on the member server in order to see the DLO files?

Any help will be very appreciated!
Thanks in advance,


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RahulG's picture

Please refer to the below excerpt from the BE 2010 admins guide (pg 841/842)

You can configure Backup Exec Retrieve to let end users retrieve their own data. Backup Exec Retrieve works with the following data sources:

? Backup Exec Archiving Option
? Backup Exec Continuous Protection Server (CPS)
? Backup Exec Desktop and Laptop Option (DLO)
? Backup Exec System Recovery Manager

So it means you should see the Dlo data ..Setting up DLo on  member server should help Incase if it does not  I guess you should log a case for this issue .

databor's picture

Installing DLO and CPS on the same Server was the fix.