BESR 2010 Creating Recovery Point 95%

Created: 10 Jan 2013 | 5 comments

Triven

Hi all,

I have BESR2010 (Version 9.0.5.45729) on 5 servers all Windows Server 2008 R2 Enterprise

On 3 of the servers the BESR 2010 backup job sits at 95% Updating History. The only way to get this to work is to restarted the services and re-run the job. this will then run fine. But i dont want to have to do this every day.

I have tried the guide on the link below but do not these servers do not have a Program Data folder

http://www.symantec.com/business/support/index?page=content&id=TECH62474

Any advice will be greatly appreciated.

Discussion Filed Under:

Backup and Recovery, Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery), Backing Up

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Chris Riley Symantec Employee Technical Support

BESR 2010 Creating Recovery Point 95% - Comment:10 Jan 2013 : Link

Can you try the following workaround (taken from http://www.symantec.com/docs/TECH139416) to see if it helps:

RPAM.dll can be unregistered which will also disable the ability to mount a recovery point. If this workaround is used, RPAM.dll can be re-registered when the recovery point needs to be mounted or opened in GRO (Granular Restore Option). To unregister RPAM.DLL, open a command prompt and use the following command: RegSVR32.exe /U C:\Program Files\Common Files\Symantec Shared\rpAccess\Rpam.dll

Once the DLL has been successfully unregistered, the Backup Exec System Recovery service (VProSvc) will need to be restarted. To re-register, remove /U from the above command.

Please mark thread as solved if you consider this to have answered your question(s)

Triven

BESR 2010 Creating Recovery Point 95% - Comment:15 Mar 2013 : Link

Hi Chris,

I have tried this unsuccessfully.

Would this issue normally happen on every backup or randomly? the reason i ask is i am backing up 7 servers, some work fine, others every now and then sit at the '95% Updating History'. There is no pattern e.g. one server will work fine for 6 days then get the 95% issue, then will be fine for couple days then 95% again other servers some are completely successful 100% of the time others get the 95% 30% of the time.

I would have throught there would be a hotfix for this by now?

Thanks

Tom

Kind regards

Riven Associates Ltd

htt