Video Screencast Help
Search Video Help Close Back
to help

BESR 2010 A Test That Safeguards the Integrity

Created: 13 Nov 2012 | Updated: 14 Nov 2012 | 4 comments
Triven's picture
0 0 Votes
Login to vote
This issue has been solved. See solution.

Afternoon All,

I am receiving the below message when trying to backup my data:

 

Error EC8F03ED: Cannot create the recovery point.
  Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, Computer::CreateImageFile: .\Computer.cpp(1453): guid != Guid() && sequence != 0xffffffff. (UMI:V-281-3215-6071)

 

 

Any thoughts on a fix?

Thanks

Comments 4 CommentsJump to latest comment

Chris Riley's picture

Please confirm the service pack level of BESR 2010 that you are using (check in Help/About).

If not 9.0.5.x, please update to this version using LiveUpdate or this (http://www.symantec.com/docs/TECH193127). A reboot is required.

This sounds very similar to an issue that is already fixed in the product.

Please mark thread as solved if you consider this to have answered your question(s)
 

0
Login to vote
  • Actions
Triven's picture

Current Version is: 9.0.2.37914

 

I assume i need to run a few updates, I will try those and let you know how it goes

Kind regards

Riven Associates Ltd

htt

0
Login to vote
  • Actions
Chris Riley's picture

You can do directly from 9.0.2 - 9.0.5 with one reboot required.

Please mark thread as solved if you consider this to have answered your question(s)
 

0
Login to vote
  • Actions
Triven's picture

Thanks for your comments guys, The issue has appeared to have been resolved.

A colleague of mine fixed the issue.

 

All he did was ping the backup destination (in this case a snap server), as soon as he saw it was responding he restarted the Backup Exec Recovery Services and the backup ran fine.

 

If i run into a similar problem in the future i will upgrade to SP5 as first suggested.

 

Thanks for your help and time.

Kind regards

Riven Associates Ltd

htt

SOLUTION
0
Login to vote
  • Actions