BESR 8.5.3 : Broken icon in system tray- is this a bug?
Updated: 21 May 2010 | 3 comments
I have BESR 8.5.3.31483 on W2k3 SP2.
The BESR icon in the system tray is "broken". This normally appears like that , I think , if the service is not running.
But the BESR service is running and completed scheduled increamental backup. I even tried and finished a manual increamental and a manual base backup. But the icon in the system tray is still indicate "broken" state.
Any clues?
Is this a bug?
Comments
reply
What exactly do you mean by 'broken'? Can you provide a screen shot to explain what you mean?
As a starting point, I would recommend that you run LiveUpdate to update BESR to 8.5.5 (this will require a reboot) to see if this helps.
Chris
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Broken Icon
If BESR service is healthy, you see a green tick on the BESR icon. What I saw was a icon that appears like a "broken" icon- one without a green tick on it , but only the two 'yellow and blue arrows with a red line in between. I rebooted the server, so can't attache a screen shot , showing exactly what I mean.
If I update the BESR to 8.5.5, what happens to the recovery disk?
Do I have to separately download any patch/file to create a recovery disk for 8.5.5. Or can I continue using the old recovery disk?
Thanks
reply
You can download the 8.5.5 SRD via FileConnect or through www.backupexec.com.
Please mark thread as solved if you consider this to have answered your question(s)
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