Best Approach To Make Software Available
ok so in NS6 we had software set to a manual install and could be found double clicking the Altiris Agent. It was set this way when I started working here. We have since gone to NS7.1 and looking towards 7.5 once SSR is supported. With that I can do what we have been and make the software available via the Altiris Agent but it has side effects... so here goes... lets explain..
we image a machine (win7 unattended) where a tech boots off of a thumb drive and installs from network - not my choice but it works...
it installs Altiris as one of the last things it does. We have our Delta Filter update set to 1hr. Techs get MOST of their software from the Altiris Agent and are constantly complaining that McAfee or something isnt available. So I go update filters/policies myself but this is inefficient. So filters update server side 1h and the clients checkin every 4hrs.
I was going to look at using the software portal but we need to be able to report against software installs for audits and the sort so i do not think Software Portal will work for us.
How are you all doing this?
We have 9 sites with local site techs. I am the only Altiris Admin and all others are contractors that run reports. That is pretty much it...