Endpoint Protection Small Business Edition

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  • 1.  Best Practice How to update 12.1.5 to cloud hosted

    Posted Aug 18, 2015 09:47 AM

    Hi all,

    at the moment we use the SEP Manager  and have a SEP Clients (12.1.5) installed and configured. The installation package is deployed over a gpo.

    What is now the best practise to migrate these clients to the cloud hosted  https://hostedendpoint.spn.com

    We have already a login and i can add clients manually with the e-mail invitation process. The question ist how to upgrade easily all the clients to the cloud.

     

     

    Thanks for your answers!



  • 2.  RE: Best Practice How to update 12.1.5 to cloud hosted

    Broadcom Employee
    Posted Aug 18, 2015 09:57 AM

    Hi,

    Thank you for posting in Symantec community.

    I would be glad to answer your query.

    Below you will find various links to documents and reference materials explaining how to migrate your environment to the Hosted Version of the SEP SBE Product. These documents are designed to walk you through the entire process of migration.

    SEP SBE.Cloud Migration Information:

    SEP SBE.Cloud product information:

    SEP SBE.Cloud Migration Troubleshooting:

    For any additional technical concerns please reference the support landing-page which has technical documentation and support contact information: https://support.symantec.com/en_US/defaultProductLanding.64357.html .

    Symantec.cloud operates 24x7x365 support for clients that subscribe to our various security services. The primary language offered on a 24x7x365 basis by Symantec.cloud Global Client Support Center is English..

    The main non-English languages are also supported.

    Check this article: .cloud Technical and Language Support

    https://support.symantec.com/en_US/cloud/cloud-technical-and-language-support.html



  • 3.  RE: Best Practice How to update 12.1.5 to cloud hosted

    Posted Aug 27, 2015 09:52 AM

    Hey,

     

    thank you for your answer. I read the Migration Guide (http://www.symantec.com/docs/DOC8174) and get stucked at page 12:

     

    To import the management server data for validation:

    On your Symantec Endpoint Protection Manager , log into the SEP SBE cloud management console

    What is meant by "SEP SBE cloud management console" ? Do they mean: https://hostedendpoint.spn.com ?

    If this were so, I can't find the menu item "Migration" .

     

    Thanks for support.

     

     

     



  • 4.  RE: Best Practice How to update 12.1.5 to cloud hosted
    Best Answer

    Broadcom Employee
    Posted Aug 27, 2015 10:13 AM

    No worries, navigate to https://hostedendpoint.spn.com/default.aspx?trial=1&mig=1 and under Sign in with an Existing Account, click Sign In.

    After you sign in, cloud management account dashboard is displayed. Click Migration on the navigation bar to start the migration process.



  • 5.  RE: Best Practice How to update 12.1.5 to cloud hosted

    Broadcom Employee
    Posted Sep 09, 2015 11:44 AM

    Is there any update?

    OR

    If query has been resolved please mark this thread as a solved with the best answer that helps you.