Symantec Management Platform (Notification Server)

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  • 1.  Best practice for moving SMP installation path

    Posted Mar 14, 2012 02:55 PM

    Hello,

    I have CMS/SMP installed on a server to the C:\ drive but would like to move it to a second partition. Is it okay to do a simple uninstall of everything and re-install to the D:\ drive? Or is a complete OS reinstall best practice?

    Thanks.



  • 2.  RE: Best practice for moving SMP installation path

    Posted Mar 28, 2012 09:33 AM

    I'm currently in the middle of that.  There's a few options. Be ready to have tech support on the line.

    First the disclaimer:

    It not recommended, it can create a multitude of issues.  Here is a list of some of the issues you will encounter:  If you need to move the agent files in addition files it has been my experience that this is nearly impossible, I have not been able to do this successfully with doing it on a brand new server. If you move the Software and Patch packages from C to D, clients checking in could have difficulty in finding them.  You need to make sure that there location is updated on the Notification Server.  If you have to do this, here is an article that describes how to uninstall the SMP cleanly:

    http://www.symantec.com/business/support/index?page=content&id=TECH42647

     

    It may be better to do the new install on a new server.  Here is an article that discusses the best way to do that. This is the path I went.  I did use the same FQDN and DNS records for the new server to hopefully have less issues.  After the install I had to change the locations for my patch management downloads and software librarys.  I'm not completely done yet so there may be some lasting issues I havent seen yet. I also had to build the applications in IIS manually. For some reason the install didnt put them there.

    http://www.symantec.com/business/support/index?page=content&id=HOWTO1682

     

    When you do the install I found the following items useful:

    http://www.symantec.com/connect/articles/how-install-symantec-management-platform-71

    https://www-secure.symantec.com/connect/articles/how-configure-symantec-management-platform-part-1

    https://www-secure.symantec.com/connect/articles/how-configure-symantec-management-platform-part-2