Symantec Management Platform (Notification Server)

Hey team,

I was wondering if I could ask what kind of timeframes some of you set for your Agent to check for tasks/run detection rules/send and recieve configuration/and so on.

We've around 1,200 computers in our production database and the NS just seems really busy all of the time (8 cores @ 2.00GHZ, 32GB RAM).

If you look at the log viewer with informational, warning and errors selected it is smashing along constantly. Looking at the logs and task history on a single machine - there are things going on every minute.

I know this is pretty vauge, but I was just wondering what kind of general settings you were using?

Happy to provide more info if you need it.

Cheers,
Rhys

take a look at this thread,
http://www.symantec.com/connect/forums/notification-server-7-and-sql-2005-high-cpu

It has a lot of discussion about these settings, and where to find them. In short, I'd set collection updates to be half-hourly and agent updates perhaps every 4 hours.

You can them monitor the situation and perhaps increase the frequency of agent updates if the server load is low.

Kind Regards,
Ian./

There are some known issues about Informational notes spamming the logs and log viewer which, according to Altiris, means nothing at all.  In a future release, they're going to remove the notes entirely.  The exact informational entry doesn't come to mind at the moment, but I have only three nodes on a test server, and the screen just scrolls.

You may want to focus on Errors first, then Warnings, and skip Informational.

That CPU usage thread seems to have a lot of good information about it for basically everything.

I knew I read something about it, but didn't realise it was that thread! I'll go over it again.

Mclemson, yeah I figured that might be the case. Anything other than just errors makes the log viewer pretty useless for us.

Hi Rhys,

Did you manage to get your CPU utilisation under control? If so, what was the cause (just so that others can see the resolution!).

Kind Regards
Ian./