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Best practices with Backup Exec 12.5 and VMWare

Created: 21 Oct 2009 • Updated: 21 May 2010 | 2 comments

We currently are trying to figure out how to configure our Backup Exec server for optimal backup process which now takes about 13hours for a full backup with around 900gb of data.  However I haven't implimented VMWare servers yet.  What's the best practice for backing up VMWare ESXi?  We would like it to where when we restore the server we can backup the VMDK files.  I do have the VMWare addon for backup exec selected for backing up my VM's however it fails with a 0xe000955b error cannot run vcbmounter.exe, which I'm pretty sure is VMware Consolidated Backup.  I'm not sure exactly how to set that up on the VM's or if that's the way I should be backing them up.  Anyone have any suggestions or best practices for me?

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Symanticus's picture

Hi there,

Have you Install the VCB integration script in the VCBProxy server /

after that you can perform the backup.

/* Infrastructure Support Engineer */

CraigV's picture

Hi narcispy,

Read up on Symantec's Best Practices with regards to VMware here:

Alternative ways to access Backup Exec Technical Support: