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Best way to remotely repair clients with corrupted definitions

Created: 22 Oct 2012 • Updated: 01 Nov 2012 | 5 comments
STHN's picture
This issue has been solved. See solution.

Hello folks,

I've just found this great discussion:

https://www-secure.symantec.com/connect/forums/bes...

Unfortunatley it lacks a solution for 12.1. Does anyone know a good method besides manually clearing corrupted definitions?

http://www.symantec.com/business/support/index?pag...

Is Rx4DefsSEP still working in SEP 12.1?

Thanks in advance.

Comments 5 CommentsJump to latest comment

Ashish-Sharma's picture

Is Rx4DefsSEP still working in SEP 12.1?

No is't working

How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

http://www.symantec.com/business/support/index?page=content&id=HOWTO59193

Check this thread

https://www-secure.symantec.com/connect/forums/corrupted-system-definition

Thanks In Advance

Ashish Sharma

ᗺrian's picture

There is nothing to do this remotely that I know of.

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Mithun Sanghavi's picture

Hello,

The Rx4DefsSEP would not work for SEP 12.1.

I would suggest you to use the .jdb file as of now to update the definitions on SEPM as well as clients.

Check these Articles:

How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

http://www.symantec.com/docs/TECH102607

How to manually update definitions for a managed Symantec Endpoint Protection Client using the .jdb file

http://www.symantec.com/docs/TECH104363

Also, check this Downloads

Script to download Definitions from SEPM

NOTE: These script is not provided nor supported by Symantec.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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SOLUTION
STHN's picture

That script will do nicely. Thanks!

PMCS GmbH & Co. KG - Consulting und Support für Altiris/SEP/EV und andere Symantec Produkte.
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