Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Best way to remotely repair clients with corrupted definitions

Created: 22 Oct 2012 • Updated: 01 Nov 2012 | 5 comments
STHN's picture
This issue has been solved. See solution.

Hello folks,

I've just found this great discussion:

https://www-secure.symantec.com/connect/forums/bes...

Unfortunatley it lacks a solution for 12.1. Does anyone know a good method besides manually clearing corrupted definitions?

http://www.symantec.com/business/support/index?pag...

Is Rx4DefsSEP still working in SEP 12.1?

Thanks in advance.

Comments 5 CommentsJump to latest comment

Ashish-Sharma's picture

Is Rx4DefsSEP still working in SEP 12.1?

No is't working

How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually

http://www.symantec.com/business/support/index?page=content&id=HOWTO59193

Check this thread

https://www-secure.symantec.com/connect/forums/corrupted-system-definition

Thanks In Advance

Ashish Sharma

Brɨan's picture

There is nothing to do this remotely that I know of.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mithun Sanghavi's picture

Hello,

The Rx4DefsSEP would not work for SEP 12.1.

I would suggest you to use the .jdb file as of now to update the definitions on SEPM as well as clients.

Check these Articles:

How to update definitions for Symantec Endpoint Protection Manager (SEPM) using a .jdb file

http://www.symantec.com/docs/TECH102607

How to manually update definitions for a managed Symantec Endpoint Protection Client using the .jdb file

http://www.symantec.com/docs/TECH104363

Also, check this Downloads

Script to download Definitions from SEPM

NOTE: These script is not provided nor supported by Symantec.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SOLUTION
STHN's picture

That script will do nicely. Thanks!

PMCS GmbH & Co. KG - Consulting und Support für Altiris/SEP/EV und andere Symantec Produkte.
Please take the time and mark this post as solution if it solved your problem - thanks!