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best way to use the root inside the appliances 5020 and 5220

Created: 19 Oct 2012 • Updated: 06 Feb 2013 | 7 comments
Rami Nasser's picture
This issue has been solved. See solution.

Hi all ,

please provide me with any documents that explaining how to use the command line inside the appliances 5020 and 5220 when iam using root acount not sysadmin.

Regards,

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Marianne's picture

When you are root on the Appliance, you are a Linux sysadmin with super-user rights.

Best to attend a Linux sysadmin training course to understand and administer servers at this level.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Mark_Solutions's picture

When logged into the appliance as sysadmin (5020) or admin (5220) CLISH you can drop to root on both appliances

For the 5020 go to admin menu and type su

For the 5220 go to the support menu and type maintenance - provide the maintenance password (P@ssw0rd by default) and then type elevate to drop into the root

Dont forget to type exit (twice on the 5220) to drop back to the CLISH and logout from there once you have finished - and be careful what you are doing whilst inside!!

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
RecioLola's picture

Thanks MarK.

It's a good solution for me because we want to do commands and with admin user it is not possible,

like get a copy of nbsu report to open an issue to support.

Mark_Solutions's picture

Glad to have helped  - wonder if it solved it for nrrami? - feel free to give a thumbs up though!

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Rami Nasser's picture

really I wanted not how to go to root but how to use it .Appreciate

Mark_Solutions's picture

Ok - when inside the appliance it is just like any other O/S

NetBackup is installed in the usual location /usr/openv/netbackup

The MSDP components are under /disk

Pure Disk commands can be found under /usr/openv/pdde/pdcr/bin

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Rami Nasser's picture

Thanks.you are always supportive to my permanent requests and concerns
Regards,