Endpoint Protection

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  • 1.  Blank pages SEPM (Home, Controls and repports)

    Posted Feb 03, 2012 04:52 AM

    Hello,
    I just installed version 11.0.7000.975 Endpoint on a Windows Server 2008 R2 and when I start the console I can not display the information has menus Home, Controls and repport. they are white !!   it's the same thing by the Web administration interface.

    The only software installed on this machine is Arcserve V15.

    Thank you for your help.



  • 2.  RE: Blank pages SEPM (Home, Controls and repports)

    Broadcom Employee
    Posted Feb 03, 2012 05:12 AM

    What's the IE version?

    Try repairing the SEPM using add/remove programs.



  • 3.  RE: Blank pages SEPM (Home, Controls and repports)

    Posted Feb 03, 2012 05:54 AM

    Reconfigure the Mangement Server Wizard Console

    Regards



  • 4.  RE: Blank pages SEPM (Home, Controls and repports)

    Broadcom Employee
    Posted Feb 03, 2012 06:01 AM

    Hi,

    Install Java.

    Run the Management Server Configuration Wizard.
     
    Referenced from the Java website: http://www.java.com/en/download/faq/java_win64bit.xml "If a x64bit machine uses both the 32bit and 64bit versions of Internet Explorer, then both the 32bit and 64bit versions of Java need to be installed".
     
    Check ODBC connectivity as well.


  • 5.  RE: Blank pages SEPM (Home, Controls and repports)

    Broadcom Employee
    Posted Feb 07, 2012 07:49 AM

    Hi fred_nc,

    Any update on same ?



  • 6.  RE: Blank pages SEPM (Home, Controls and repports)

    Trusted Advisor
    Posted Feb 07, 2012 08:21 AM

    Hello,

    Did you check this Article:

    Home, Monitors, and Reports tabs are blank in the Symantec Endpoint Protection Manager Remote Console

    http://www.symantec.com/docs/TECH103832

    Home, Reports and Monitors tabs are Blank in the Symantec Endpoint Protection Manager Remote Console on Windows Server 2008 SP1 and Windows Vista

     
    Hope that helps!!


  • 7.  RE: Blank pages SEPM (Home, Controls and repports)

    Posted Feb 09, 2012 03:42 PM

    If you are using proxy then bypass your server IP in proxy internet settings.



  • 8.  RE: Blank pages SEPM (Home, Controls and repports)

    Posted Feb 09, 2012 05:28 PM

    Also if have chance to upgrade to 12.1 would be better