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  • 1.  blanks display

    Posted Apr 20, 2013 10:55 AM

    Blanks screen display when try to connect in pcanywhere, any help?



  • 2.  RE: blanks display

    Posted Apr 20, 2013 11:48 AM

    Hi Dkpatra,

    Black or Grey screen is observed for a pcAnywhere remote after connecting through pcAnywhere host. If this behavior is able to be corrected by disabling the session controller using the TECH134559 http://www.symantec.com/docs/TECH134559 then an update is available to resolve this in this TECH197172 (http://www.symantec.com/docs/TECH197172).

    Regards,

     



  • 3.  RE: blanks display
    Best Answer

    Posted Apr 20, 2013 12:45 PM

    Check this one article

    How to resolve video issues with pcAnywhere Solution

     

    Article:TECH122340  |  Created: 2010-03-16  |  Updated: 2012-03-15  |  Article URL http://www.symantec.com/docs/TECH122340

     



  • 4.  RE: blanks display

    Posted Apr 21, 2013 03:20 AM

    Hi bkpatra,

     

    Can you tell me user name/ password box is coming or not.



  • 5.  RE: blanks display

    Posted Apr 22, 2013 02:48 AM

    After the user name/password



  • 6.  RE: blanks display

    Posted Apr 22, 2013 02:58 AM

    try this,

     

    https://www-secure.symantec.com/connect/forums/pcanywhere-connects-displays-black-screen

     

    Please tell me how many machines are showing this problem.



  • 7.  RE: blanks display

    Posted Apr 22, 2013 04:30 AM

    Read it

    http://www.computing.net/answers/windows-xp/winxp-and-pcanywhere-blank-screen/34302.html

     

    http://support.iyogi.com/security/antivirus/how-to-fix-the-error-when-the-user-gets-a-blank-screen-when-connecting-to-a-computer-due-to-incorrect-security-settings-of-symantec-corporations-pcanywhere.html

    PcAnywhere Black Screen after connecting to Windows Vista or Windows 7.

    Article:TECH173037  |  Created: 2011-10-27  |  Updated: 2012-05-16  |  Article URL http://www.symantec.com/docs/TECH173037

     



  • 8.  RE: blanks display

    Posted Apr 22, 2013 04:36 AM

    look this discussion

    https://www-secure.symantec.com/connect/forums/pc-anywhere-125-only-see-black-screen