Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

blanks display

Created: 20 Apr 2013 • Updated: 22 Apr 2013 | 7 comments
This issue has been solved. See solution.

Blanks screen display when try to connect in pcanywhere, any help?

Comments 7 CommentsJump to latest comment

luke.s's picture

Hi Dkpatra,

Black or Grey screen is observed for a pcAnywhere remote after connecting through pcAnywhere host. If this behavior is able to be corrected by disabling the session controller using the TECH134559 http://www.symantec.com/docs/TECH134559 then an update is available to resolve this in this TECH197172 (http://www.symantec.com/docs/TECH197172).

Regards,

 

If the suggestion has helped to solve your problem, please mark the post as a solution.

Fábio Sanches
IT Technical Manager | WTR Services | www.wtrservices.com.br

honey_jack's picture

Check this one article

How to resolve video issues with pcAnywhere Solution

 

Article:TECH122340  |  Created: 2010-03-16  |  Updated: 2012-03-15  |  Article URL http://www.symantec.com/docs/TECH122340

 

Thanks & Regard

Honey Jack

 

If your issue has been solved, please use the "Mark as Solution" for the valid thread.

SOLUTION
Sachin Sawant's picture

Hi bkpatra,

 

Can you tell me user name/ password box is coming or not.

Sachin Sawant's picture

try this,

 

https://www-secure.symantec.com/connect/forums/pca...

 

Please tell me how many machines are showing this problem.

consoleadmin's picture

Read it

http://www.computing.net/answers/windows-xp/winxp-...

 

http://support.iyogi.com/security/antivirus/how-to...

PcAnywhere Black Screen after connecting to Windows Vista or Windows 7.

Article:TECH173037  |  Created: 2011-10-27  |  Updated: 2012-05-16  |  Article URL http://www.symantec.com/docs/TECH173037

 

Thanks.

W007's picture

look this discussion

https://www-secure.symantec.com/connect/forums/pc-...

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.