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Blat works but netbackup doesn't send emails

Created: 17 Sep 2012 • Updated: 29 Oct 2012 | 6 comments
This issue has been solved. See solution.

I have installed blat and it works but not from netbackup . I have configured on Netbackup console in master universal and clients.

However bats does not respond well to the instalation

blat -install xx.xx.xx.xx  senderaccount@domain.com
Blat v3.0.7 (build : Jul 20 2012 01:24:52)
64-bit Windows, Full, Unicode

Write access to the registry was denied.
SMTP server set to xx.xx.xx.xx on port 25 with user senderaccount@domain.com
, retry 1 time(s)

Do you know how to solve this?

Regards,

Gil

Comments 6 CommentsJump to latest comment

ssumi's picture

Are you running blat manually with uac admin mode maybe, and NBU isn't? That doesn't make much sense to me though as NBU is running as local system.

Marianne's picture

How is blat 'working' when it 'does not respond well to the instalation' ?

As per ssumi's post - if your Master is W2008, open cmd with right-click, Run As Administrator.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Karthikeyan Sundaram's picture

I would say you dont have permission to modify registry? you logged in with admin account?

Thanks, Karthikeyan Sundaram.

GEDEN's picture

Hi, I tried with    blat -install xx.xx.xx.xx  senderaccount@domain.com  -hkcu

And it registered ok. I can send emails from command but NBU still does not send any email.

In NBU it is configured in Hosts->Master->Global attributes->Administrator email addres is mine

Hosts->Master->Universal settings->Server sends email (checked) and client administrator's email is mine

I have four clients and each has enabled Universattings->server sends email (checked) and client administartor´s email is mine

Any recomendation?

Thanks

Karthikeyan Sundaram's picture

How about nbmail.cmd configuration, is that done? can you verify it again if done already.

Refer this;

http://www.symantec.com/business/support/index?page=content&id=TECH24110

Thanks, Karthikeyan Sundaram.

SOLUTION
Amaan's picture

if you have done blat configuration you should make some cahnges into nbmail script on NetBackup/bin directory.