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Blocking Feedback Alerts

Created: 21 Jan 2010 • Updated: 22 Jul 2010 | 2 comments
Don2's picture

Hi again,

Is there a way to send alerts when a user sends feedback about a page blocked in error? I have alerts set-up to send me an email when a client is seen to be infected but I cant see anyway to do it when a user sends feedback. I know it appears in the Blocking Feedback Page within the console but it would be very helpful if an alert could be sent...

Thanks again,
Simon

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Sergi Isasi's picture

Simon,

Unfortunately this is not possible right now.  I agree it makes sense to be able to trigger an alert and we will likely work that into a future version of the product.

The closest workaround today would be to schedule that report to be emailed at a regular interval by using the Report Options on the Blocking Feedback Page.

SI

Senior Product Manager - Web Gateway

Don2's picture

thanks again Sergi...very useful once again!