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  • 1.  bm server crashed on signal 6

    Posted Apr 10, 2014 03:06 AM

    Hi all,

     

    Can anyone shed some light on the error I got from my SMG ( ver 9.0 ) ? The following is the error I've got

     

    Subject: bmserver crashed on signal 6  

    bmserver crashed on signal 6 on  exit code: 0x0086

    Program output:
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    Warning: recursive semaphore lock detected!
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    xmlXPathRunEval: last is less than zero
    /data/scanner/etc/bmiconfig.xml:1344: parser error : Memory allocation failed
                               <function name="isSource">
                               ^
    /data/scanner/etc/bmiconfig.xml:1344: parser error : attributes construct error
                               <function name="isSource">
                                             ^
    /data/scanner/etc/bmiconfig.xml:1344: parser error : Couldn't find end of Start Tag function line 1344
                               <function name="isSource">
                                             ^
    /data/scanner/etc/bmiconfig.xml:1346: parser error : Opening and ending tag mismatch: case line 1343 and function
                               </function>
                                          ^
    /data/scanner/etc/bmiconfig.xml:1349: parser error : Memory allocation failed
                                     <case><!-- disposition=dns_deny source=firewall
                                          ^
    /data/scanner/etc/bmiconfig.xml:1350: parser error : Extra content at the end of the document
                                        <and>
                                        ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    xmlXPathRunEval: last is less than zero
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    xmlXPathRunEval: last is less than zero
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    xmlXPathRunEval: last is less than zero
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    XPath error : Memory allocation failed : adding step

    adding step

    ^
    xmlXPathRunEval: last is less than zero

    Storing data in /data/scanner/jobs/bmserver/2014.04.10-13.50.47

     

     

     

    Appreciate any suggestions what I should do.

     

    Thanks a million



  • 2.  RE: bm server crashed on signal 6

    Posted Apr 10, 2014 01:38 PM

    Greetings,

     

    I looks like this SMG is seeing the memory issue that was addressed in version 10.0.2.  I'd suggest updating to the newest version of the SMG (currently 10.5.1) to resolve this issue.  I have linked below, a couple of documents that describe the issue and steps you can take to temporarily relieve the symptoms which you are seeing.

     

    Mail processing slows down or stops due to bmserver consuming large amount of memory

    http://www.symantec.com/docs/TECH164155

     

    Error fills the logs - IP Freq module: DB open failed: memory mapping error.

    http://www.symantec.com/docs/TECH198258