Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

BMC Patrol/BPPM Netbackup Plugin

Created: 30 Jan 2013 | 2 comments

Hello all,

I was wondering if anyone is using the below tool and could share some thoughts with me.

I am looking for a tool that automatically creates tickets in Remedy based on error codes and other Netbackup failure status.

http://www.sentrysoftware.net/Products/SymantecNet...

Comments 2 CommentsJump to latest comment

Nicolai's picture

I don't think the plug-in will help you with that.

It does not seem to provide more  functionality than you can pull with regular Netbackup commands.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Restorer's picture

Hi Andreas, we're using this tool for a similiar purpose. If you have BMC Patrol in use and an interface to Remedy, it's easier to use/implement, than a bunch of scripts. However, being an "enterprise" solution, it has its own "merits" you should be aware of before implementing it...

Message me, if you need more information. Cheers.