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BMR backup is getting partially successfull

Created: 11 Mar 2014 • Updated: 22 Apr 2014 | 7 comments
This issue has been solved. See solution.

Hi all,

 

Out environment

Mater/media server :runiing netabckup 7.5..0.6 on windows 2008

 

client :version 7.5.0.3 on windows 2008

 

Backup of client is getting partially succesful.below are the errors i see from activity window

3/10/2014 4:15:04 PM - Info bpbrm(pid=1296) from client CHVBUVSAPP: TRV - error clearing archive bit: C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\CLR Security Config\v2.0.50727.312\security.config.cch.3804.1066295171 (WIN32 5: Access is denied. )

 

3/10/2014 11:37:32 PM - Error bpbrm(pid=1296) from client CHVBUVSAPP: ERR - failure reading file: E:\MarketingData\AIL 50 Movie Files\RUSHES?\L & T CORPORATE FILM TP # 1.mov (WIN32 8: Not enough storage is available to process this command. )

3/10/2014 11:40:22 PM - Error bpbrm(pid=1296) from client CHVBUVSAPP: ERR - failure reading file: E:\MarketingData\AIL 50 Movie Files\RUSHES?\THE LEGACY OF HOLCK LARSEN TP # 1.mov (WIN32 8: Not enough storage is available to process this command. )

 

Operating Systems:

Comments 7 CommentsJump to latest comment

Mark_Solutions's picture

This is not a BMR error it is just a file system backup error.

The first one can be ignored - it looks liek a secure file that cannot have its properties changed - that should not actually give a status of 1 on its own as it is just informational.

The other two indicate that they cannot be processed into the snapshot - presumably they are huge movie files. Either they are open and being run somewhere or they are just huge and there is not enough snapshot space on the client to deal with them

To get those files backed up you either need to ensure they are not always open and / or increase the amount of disk space available to VSS during backups in order to capture them - see this tech note:

http://www.symantec.com/docs/TECH75214

Also this forum entry may help

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

mandar_khanolkar's picture

Please check if your client system is running out of memory or disk space.

As mark said, this is not BMR related error. You should able to see your clients bmr config entry under admin gui -> bare metal restore -> hosts menu.

Thanks.

Mandar

Marianne's picture

Maybe you got confused by the bpbrm process reporting the error?

This is the backup and restore manager process that runs on the media server.
bpbkar on the client sends data to bptm on the media server and metadata (file info) to the bpbrm process on the media server.

So, as per above excellent posts - nothing wrong with BMR - just the type of files that you are trying to backup...
 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Kushaal's picture

Hi mark,

I found cache size is set to no limit on the client.

today

backup is again partially succesful.today failures are because of below errors seen activity monitor window

3/12/2014 1:18:35 AM - Warning bpbrm(pid=3544) from client CHVBUVSAPP: WRN - can't open file: C:\Users\admin.bkp\NTUSER.DAT (WIN32 3: The system cannot find the path specified. )

3/12/2014 1:19:08 AM - Warning bpbrm(pid=3544) from client CHVBUVSAPP: WRN - can't open file: C:\Users\admin.bkp\AppData\Local\Microsoft\Windows\UsrClass.dat (WIN32 3: The system cannot find the path specified. )

3/12/2014 7:37:47 AM - Error bpbrm(pid=3544) from client CHVBUVSAPP: ERR - failure reading file: E:\DVExport\Documents\56060\1.tiff (WIN32 8: Not enough storage is available to process this command. )

3/12/2014 7:38:32 AM - Error bpbrm(pid=3544) from client CHVBUVSAPP: ERR - failure reading file: E:\DVExport\Documents\56292\1.tiff (WIN32 8: Not enough storage is available to process this command. )

3/12/2014 7:46:03 AM - Error bpbrm(pid=3544) from client CHVBUVSAPP: ERR - failure reading file: E:\DVExport\Documents\66504\1.tiff (WIN32 8: Not enough storage is available to process this command. )

3/12/2014 7:46:35 AM - Error bpbrm(pid=3544) from client CHVBUVSAPP: ERR - failure reading file: E:\DVExport\Documents\66515\3.tiff (WIN32 8: Not enough storage is available to process this command. )

 

 

Mark_Solutions's picture

So if it is unlimited how much free space do you actually have on each drive on that server?

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Pangal's picture

1)Go to cmd and execute this command vssadmin list Shadowstorage and paste the output

2) Ensure netbackup client and leagcy cleint service is running with administrator account

 

SOLUTION
Kushaal's picture
hi sachin/mark,
kindly find below output
 
C:\Windows\system32>vssadmin list Shadowstorage
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
 
Shadow Copy Storage association
   For volume: (E:)\\?\Volume{b6ed72cb-5137-11e3-af32-00155de0360e}\
   Shadow Copy Storage volume: (E:)\\?\Volume{b6ed72cb-5137-11e3-af32-00155de036
0e}\
   Used Shadow Copy Storage space: 533.703 MB
   Allocated Shadow Copy Storage space: 2.645 GB
   Maximum Shadow Copy Storage space: UNBOUNDED
 
Shadow Copy Storage association
   For volume: (C:)\\?\Volume{8b76f79f-ac69-11e1-b75c-806e6f6e6963}\
   Shadow Copy Storage volume: (E:)\\?\Volume{b6ed72cb-5137-11e3-af32-00155de036
0e}\
   Used Shadow Copy Storage space: 39.813 MB
   Allocated Shadow Copy Storage space: 2.934 GB
   Maximum Shadow Copy Storage space: UNBOUNDED
 
2)yes both netbackup client and netbackup legacy client services are running to admin login.
 
Backup is in progress thanks for ur support.will keep u updated with the status