Video Screencast Help

BMR Error.

Created: 01 Mar 2013 | 12 comments

 

Hello All,
 
I have been trying to take BMR backup of One client in Veritas 6.5.6, Netbackup Client is also 6.5.6.
 
If I take any other Directory backup of the same system. It gets successfully done. But getting following error.
 
 
 
3/1/2013 2:29:01 PM - estimated 0 kbytes needed
3/1/2013 2:29:01 PM - started process bpbrm (3432)
3/1/2013 2:29:01 PM - connecting
3/1/2013 2:29:01 PM - connected; connect time: 00:00:00
3/1/2013 2:29:04 PM - begin writing
3/1/2013 2:29:06 PM - Error bpbrm(pid=3432) from client master: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - EXIT STATUS 69: invalid filelist specification
3/1/2013 2:29:12 PM - Error bpbrm(pid=3432) could not send server status message       
3/1/2013 2:29:12 PM - end writing; write time: 00:00:08
file read failed(13)
Operating Systems:

Comments 12 CommentsJump to latest comment

Nagalla's picture

what is your WIndows version?

please check in Master server host porprties ---> Master server--> client attributes ---> <client name>

VSS is slected.

and also in client

check the output of below command

vss list writers

belse's picture

1-Win 2003

2-VSS is seleted.

 

3:-C:\>vssadmin list providers

vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.
 
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7
Mark_Solutions's picture

what about vssadmin list writers? Anything unstable or failed will need the server re-booting to work again

Lots of VSS hotfixes for 2003 so worth googling for MS KB's to find the latest rollup package for 2003 which will no doubt help

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture

 

C:\>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.
 
Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {a64b16fd-f237-42aa-b69d-b9078b45f063}
   State: [1] Stable
   Last error: No error
 
Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {1169ae5f-3814-4ac3-9143-97af4e56872b}
   State: [1] Stable
   Last error: No error
 
Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {a75d484a-f729-47bd-8f0a-c5fc23de6ba2}
   State: [1] Stable
   Last error: No error
 
Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {a80d1082-bf89-475f-94c6-8591c8434d42}
   State: [1] Stable
   Last error: No error
 
Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {8c0c21f5-a266-44c3-a3f0-f49a8306d4ef}
   State: [1] Stable
   Last error: No error
 
Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {1e8e5906-1300-490b-b975-1a6c07e0a1f0}
   State: [1] Stable
   Last error: No error
 
Marianne's picture

Error bpbrm(pid=3432) from client master:

Are you trying to do BMR backup for your Master server? This is NOT supported...

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

belse's picture

Thanks for response.

1-Pls let me know where is it not supported(BMR of Master)?

2-I was trying to take clent backup first when it got failed due to above error then I tried to install it to take Master BMR for troubleshooting?

Gautier Leblanc's picture

I had the same issue with clients that had StorNext (Quantum's software) client. Have you this kind of product installed on your client ?

belse's picture

Thanks, No Nothing like that...............

Mark_Solutions's picture

That client wasn't a Domain Controller was it? If it was you would need the NetBackup Client Service setting to use a full AD Admin account

If not then also check to see if that client has any exclusions set - if using ALL_LOCAL_DRIVES but with an exclusion it could cause this type of failure

Also check that the Shadow Copy Service is not disabled on the client

If i think of anything lese will come back to you ...

 

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture

Thanks for the reply.

I checked if i disable both VSS and VSP still i get the same error. I dont know what is wrong.

If i am not mistaken it has been since i upgraded client to 6.5.6

Marianne's picture

Pls let me know where is it not supported(BMR of Master)?

See BMR Admin Guide.

Try to use Windows Backup to perform backup of SCC to local disk.

Please upgrade your environment to NBU 7.5.0.4 or 7.5.0.5 - NBU 6.5 is no longer supported plus lots of fixes for SCC backup since NBU 7.1.x.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Gautier Leblanc's picture

Prefer 7.5.0.4 please, some people have issues with 7.5.0.5 (https://www-secure.symantec.com/connect/forums/big...)