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BMR Network initialization Failed. rc=3997697

Created: 19 Feb 2013 • Updated: 17 Apr 2013 | 3 comments

Hello Everybody!!

 

I would like to know if somebody has been faced with this problem.  

Network initialization Failed. rc=3997697

 

I am workning on BMR with a Master server on Solaris 5.10 and NBU version is 7.0.1. The client where i try to recovery is HP Blade 460 c G7 with emulex network drivers.

 

I have read the following without succesfully bmr networking initialization.

http://www.symantec.com/business/support/index?pag...

http://www.symantec.com/connect/forums/network-ini...

Comments 3 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Please tell us more detail like: 

  • OS version and platform(32bit or 64bit)
  • Recover to original hardware, different hardware but exactly same configuration, or different hardware with different configuration
  • Boot method(media boot, or network boot)
  • OS version of media used for creating SRT(if linux)
  • Screenshot

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Yasuhisa Ishikawa's picture

Have you already checked these docs?

http://www.symantec.com/docs/TECH130706
http://www.symantec.com/docs/TECH181674

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Yasuhisa Ishikawa's picture

Rrecovering Windows by BMR through onboard NC553i NIC, have you already tried to add NC553i's drivers for both Windows 2008 x86 and x64 into BMRDB?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=4324630&lang=en&cc=us&taskId=135&prodTypeId=329290&prodSeriesId=4324629

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan