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BMR 'Prepare to restore' fail

Updated: 05 May 2011 | 7 comments
oughck's picture
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This issue has been solved. See solution.

Hi All,

I am running win 2008 r2 with nbu 7.0.1 and ET2206134 hotfix appied. The BMR backup finish successfully with code 0. when i do a "Prepare to Restore", i got an error "cannot find trueimage date".

Digging around, i find this technote http://www.symantec.com/business/support/index?pag....

i think my error is likely to be the 3rd scenario. the technote says to compare the entries in BMR master's /var/bmr/conf/CL with NBU master's /opt/openv/netbackup/db/images. However, my server is windows. where do i find the equivalent of /var/bmr/conf/CL in a windows machine?

Thanks alot.

CK

Comments

Zahid.Haseeb's picture
05
Apr
2011
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You can get so many helpful

You can get so many helpful thing from the below link

https://www-secure.symantec.com/connect/forums/bmr-dissimilar-disk-restore

Any comment will be appreciated. Mark as Solution if your query is resolved
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Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Suchitra's picture
05
Apr
2011
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Hi there

The hotfix that is mentioned here ET2206134 is in relevance with UEFI Boot systems. In case you have a Windows systems that is UEFI boot configured than BMR Prepare To Restore will fail in a similar way.

Unfortunately BMR yet doesn't support UEFI / GPT boot partitions hence it is unable to locate the EFI boot partition from the backup images. Hence the error during Prepare To Restore.

Thanks

oughck's picture
05
Apr
2011
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Windows 2008 R2 cannnot be BMR protected

Hi Suchitra,

 

Are u saying that Windows 2008 R2 cannot be BMR protected if it uses EFI boot partitions? The Symantec OS compatibility guide (http://www.symantec.com/business/support/index?pag...) states that win 2008 r2 is supported as BMR client. Is there a symantec technote that specifically says what you have just stated?

 

Thnks

CK

rizwan84tx's picture
05
Apr
2011
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ALL LOCAL DRIVES

Hi,

How is your policy configure? make sure that "ALL_LOCAL_DRIVES" directive is set for backup selection. BMR recovery needs 'Shadow Copy Components' and 'system state' in the backup image.

 

Best Regards,

Rizwan

Zahid.Haseeb's picture
06
Apr
2011
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you may exclude few drives

you may exclude few drives from EXCLUDE if you dont want to take those drives except the above stated ?

Any comment will be appreciated. Mark as Solution if your query is resolved
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Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

rizwan84tx's picture
06
Apr
2011
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Yes!! Drives that does not

Yes!! Drives that does not required to be backed up can be added in Client Exclusion.

Best Regards,

Rizwan

oughck's picture
06
Apr
2011
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Selected ALL_LOCAL_DRIVE directive

Hi guys,

I have selected the ALL_LOCAL_DRIVES directive in my backup policy. Thks

CK