Restoration log start time: 2009/10/20 20:30:34
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set Routes
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Discover Hardware
1 DEBUG WinSysUtils.cpp:GetProgramFilesDir() Program Files directory not found, rc=16389
1 DEBUG WinSysUtils.cpp:GetProgramFilesCommonDir() Program Files common directory not found, rc=16389
4 DEBUG ddr_detect.cpp:CheckMatches() Did not match saved disk, name=\Device\Harddisk0
4 DEBUG ddr_detect.cpp:IsDissimilarDiskRestore() The saved and discovered disks do not match, running DDR, rc=1
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Dissimilar Disk Mapping
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Configure NetBackup
Checking_VxSS_Credentials
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Start NetBackup Service
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
1 DEBUG nbutils.cpp:NBUVerifyBackup() Failed to get backup list
4 DEBUG CRestoreStrategy.cpp:retry() Retrying step: Verify Backup
4 DEBUG CWinPeRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
1 DEBUG nbutils.cpp:NBUVerifyBackup() Failed to get backup list
4 DEBUG CRestoreStrategy.cpp:retry() Retrying step: Verify Backup
4 DEBUG CWinPeRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
1 DEBUG nbutils.cpp:NBUVerifyBackup() Failed to get backup list
Restoration log termination time: 2009/10/20 20:30:46

any idea??

Is it dissimilar restore or...?
Check this technote, it can be relevant http://seer.entsupport.symantec.com/docs/293623.htm