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BMR SRT Creation

Created: 13 Mar 2013 • Updated: 19 Mar 2013 | 35 comments
This issue has been solved. See solution.

Hi All,

Need to create SRT for BMR. However i got stuck in creating the same. Did the following

1:BMR Master server setup wizard or command is bmrsetupmaster same way in command prompt

2:- Create a policy and select ALl Local Drives and need to enable bare metal restore(It will collect the information
like how many volumes, Harddrives are there) in policy selection.
3:-Once policy gets completed, We could see BMR clients pane in netbackup with client configuration.
4:- Need to setup boot server(It provides environment to boot the system). If client is 32 bit boot server
should be 32 bit.
5:- Need to register BMR boot server in command prompt inside Bin command is bmrsetupboot -register
6:- Need to Create SRT Shared Resource tree

After 6th step and after image attached  (SRT1.jpg) its not extracting any files to the given location and it asks for wim image. Attached Screenshot (SRT2.JPG) comes up. Doing the same according to Mander uploaded video.

http://www.symantec.com/connect/videos/netbackup-b...

Pls help me.

My setup is as below.

Master:- Netbackup 7.0 

Os- Server 2003

Client:- Netbackup 7.0

Os- Server 2003

Operating Systems:

Comments 35 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Just select .wim placed under Addons\x64\BMRBS in install DVD or downloadable at SRT2.JPG.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

mandar_khanolkar's picture
>> 4:- Need to setup boot server(It provides environment to boot the system). If client is 32 bit boot server
should be 32 bit.
This rule is not mandatory. You can have any windows 2003/2008/R2 32/64 bit system to setup bmr boot server. Only requirement is SRT that you will be creating to restore client onto this boot server needs to be of same architecture (32/64 bit) as per your client being restored.
 
As Yasuhisa mentioned you should get there 32 and 64 bit WIMs. Select appropriate one as per above rule.
 
Thanks.
Mandar
belse's picture

Dear Mandar,

As per your amazing video some files were getting copied to the the destination folder in my case its c:/srt x64bit location but its not happening and its asking me for .wim image directly  if i click next to srt1.jpg and c:/srt x64bit folder remains empty.

Thanks,

Belse

Yasuhisa Ishikawa's picture

Forget the video. Now you need to specify the place of .wim file, and this .wim gile is included in DVD media or downloadable file of NetBackup for Windows. Look into Addons\x64\BMRBS folder in DVD or where you have extracted instaaltiln binaries to.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

belse's picture

Thats what I was saying no installation binaries was extracted after uploded srt1.jpg. extraction didnot happen

mandar_khanolkar's picture

Hi Belse,

The version my video is using contains the requried base WIM files deployed by default during NB client installation.

Later NB version release changed packaging where these base WIM files are not auto deployed during NB client installation. Hence BMR SRT creation wizard is asking you base WIM path. You need to provide appropriate one (32/64) as I stated above. Also note that this WIM provision is one time activity (once for 32 bit and once for 64 bit type SRT). Later we do save this locally.

So please select 32/64 wim from the Addons path.

Thanks.

Mandar

mandar_khanolkar's picture

I think below SRT creation Wizard steps will help you understanding this well.

1] Intended SRT architecture (32/64) and destination dir where to create SRT and SRT name

2] To create above SRT, BMR needs base MS-WinPE based WIM which today NB-BMR ships along with package and available in addons/.. dir

3] User needs to select this 32/64 WIM in order to create SRT. As stated above this is only one time activity.

4] BMR copies this WIM locally and starts SRT creation process.

5] Prompts user for NB client installation. User to provide NB client installble path to this wizard page. BMR will install NB client within SRT.

6] Done. User can now do PTR (or PTD for DSR) process as I have described in the video.

Thanks.

mandar

belse's picture

As it is not showing in my software dumps and dvd is missing. any other way????????????

mandar_khanolkar's picture

No other way. This is pre-requisite. Check if you can download it from Symantec site. Though I am not sure about exact URL. Each WIM (32 and 64) will be ~160 MB.

Thanks.

Mandar

belse's picture

Dear Mandar,

I was trying to download 7.5 trail version i can see the .wim files inside the archive i also downloaded it but it seems the setup files are corrupted.

Thanks,

Belse

mandar_khanolkar's picture

Which setup files you are talking about? WIMs? Or NB installation?

Please confirm.

thanks.

Mandar

belse's picture

I downloaded 7.5 trail version from symantech site it was about 1.7 gb. But it did not work it was in zip format and i can see .wim files under this 7.5 zip file.

Yasuhisa Ishikawa's picture

But it did not work

Please tell us more detail. How did you do after extracting zip file? Post steps and screenshots here.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

belse's picture

Downloaded link.........https://www4.symantec.com/Vrt/vrtcontroller. I chose to download part one and part two.

Files got downloded in two parts.

One inside compressed folder named as "NetBackup_7.5_Win_zip.zip" havind 1.7 GB size and other outside compressed folder named as "NetBackup_7.5_Win_zip.2of2" around 300 MB size.

After that some files got downloaded. Getting an error message while extracting the files. Downloaded the same 2 files (Part one and Part two) many times but same is happening.

Pls suggest.

Symantech1.jpg Symantec2.jpg Symantec3.jpg symantec4.jpg
Mark_Solutions's picture

You should have 2 files downloaded that should be 1of2 and 2of 2

You need to join these first before you can open them

Put them both into a directory, open an administrative command prompt and use the following command to join them (using their correct full names):

copy /b "file1of2"+"file2of2" "file.zip"

This will join them and create a proper zip file for you

But as the others have said, where ever you installed NetBackup from in the first place you should have the .wim files already - and you are using V7.0 so it would be under \Addons\x64\BMRBS\ or \Addons\x86\BMRBS\ where you will find srd.wim and srd_x64.wim

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture
Tried the same thing. No Success. Why can not Symantech make it one zip file?
 
CMD Prompt reply.
 
F:\Backup>copy /b NetBackup_7.5_Win_zip.zip+NetBackup_7.5_Win_zip.2of2 final.zip
 
NetBackup_7.5_Win_zip.zip
NetBackup_7.5_Win_zip.2of2
        1 file(s) copied.
 
Error message is also attached.......
 
Pls suggest.
Syman1.jpg
Mark_Solutions's picture

You have missed out the speech marks aroung the file names:

F:\Backup>copy /b "NetBackup_7.5_Win_zip.zip"+"NetBackup_7.5_Win_zip.2of2" "final.zip"

But i also feel that the names you are using are not right - the first file should be NetBackup_7.5_Win_zip.1of2  not zip - check it and also check that you are not hiding know file extenstions when looking at the files.

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture
F:\>copy /b "NetBackup_7.5_Win_zip.zip"+"NetBackup_7.5_Win_zip.2of2" "final.zip"
 
The system cannot find the file specified.  :(
 
Every time i download these files from symantec these get the same name and ext. :(
 
Marianne's picture

Mark is right - your 1st filename is incorrect. It must be NetBackup_7.5_Win_zip.1of2.

See this screenshot from FileConnect.

fileconnect.JPG

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Mark_Solutions's picture

One other thing .. where are you? which country and language is being used by NetBackup?

If you use Chines, Japanese or French then you cannot browse to the wim files - see this tech note:

http://www.symantec.com/docs/TECH156158

But if you have a language pack installed they will have been installed to:

<Install Path>Veritas\NetBackup\BareMetal\server\data

Have you actually used Windows exploer to look under \Addons\x64\BMRBS\ because if the files are actually there then you can just type in the path even though you cannot see them using the browse feature of the wizard

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture

I am using English Language Netbackup.

No wim files in <Install Path>Veritas\NetBackup\BareMetal\server\data :(

Mark_Solutions's picture

The files are split due to some file systems having 2GB file size limits (forgot to answer that question earlier)

Do you actually have a copy of the original 7.0 NetBackup Media still - the wim files really should be in there somewhere.

In your screen shot i only see 2of2 in the directory - where is 1of2? It needs to be in the same directory as 2of2 to be able to run the command to join them

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Marianne's picture

The filenames seem to be incorrect.

If I look at the file sizes in the screenshot, your NetBackup_7.5_Win_zip.2of2 should actually be NetBackup_7.5_Win_zip.1of2 (size 1,822,720) and your NetBackup_7.5_Win_zip.zip should be NetBackup_7.5_Win_zip.2of2 (size 350,046.34).

Your joining order should be the other way round.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

belse's picture

Pls find the screenshots. Let me clear one thing i am downloading trial version of 7.5.

and site for download is https://www4.symantec.com/Vrt/vrtcontroller

Its not saving file big file 1.7 GB as 1 of 2 as you had told me see the screenshot.

7.5 Trail.jpg 7.5 Trail2.jpg 7.5 Trail3.jpg Trial4.jpg
belse's picture

Hang on

That was the culprit :( I missed the directory 

F:\>copy /b "NetBackup_7.5_Win_zip.zip"+"NetBackup_7.5_Win_zip.2of2" "final.zip"

It should be

F:\>backup>copy /b "NetBackup_7.5_Win_zip.zip"+"NetBackup_7.5_Win_zip.2of2" "final.zip"

Mark_Solutions's picture

I would suggest that you go to https://fileconnect.symantec.com and just ener your NetBackup license key - this is th eone that came on your original license and will usually start in an M (M1223455 or similar) or go to the licensing portal and get the software via your account rather than try and download trial software

If you do not have your license number or a licensing portal account then at the top of the file connect page you will see a customer support tab where you can get in tocuh with support to get the details you need and access the appropriate area to download the original NetBackup 7.0 software.

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

Mark_Solutions's picture

Ok - sorted it as i typed - good news!!

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture

Thanks Marks and Marianne!!!!!!!!!!!! I got the trial version.

Can not i use 7.5 Trial Versions .WIM image for 7.0 ??

Mark_Solutions's picture

You should be OK - they did used to update the wim files occasionally so i cannot see a propbelm with you using it - let us know how it goes

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

belse's picture

It did work for some time.It also created some files in the folder but in the half way it gave me an error :)

Why me BMR ????????????? :(

BMR.jpg
Mark_Solutions's picture

Probably because of the previosu attempts - try starting again using a different diretcory - see this:

http://www.symantec.com/docs/TECH125809

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
Marianne's picture

No - you cannot NBU 7.5 to create 7.0 SRT.

You need to use your original 7.0 installation media or use your serial # on your 7.0 license key certificate to download 7.0 software.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

belse's picture

Hello Marianne,

We can do this....... I can create a SRT now. Just FYI

belse's picture

Hey Mark due to Your, Mander and Marianne efforts Finally My SRT Issue got resolved after a long time.