File Share Encryption

 View Only
  • 1.  Boot slow after PGP encryption

    Posted Apr 29, 2014 03:25 AM

    HI all,

    Facing issue after HDD encryption booting very slow but once decrypt booting is much faster but after encryption facing problem.

    done all possible solution like remoce startup programs,no additional antivitrus

    Opearation system is win7 with SP1

     



  • 2.  RE: Boot slow after PGP encryption

    Posted Apr 29, 2014 06:56 AM

    What version of PGP Desktop are you using?  

    How much slower is it to boot?

    I assume your encrypting the boot partition/disk?

    What sort of HDD is it?  What speed/make/model?

     

     



  • 3.  RE: Boot slow after PGP encryption

    Posted Apr 30, 2014 06:32 AM

    PGP VERSION CURRENTLU INSTALLED 10.3.0

    IT IS TAKING 10 MINS FOR BOOT .As we are using single partition in environment so whole HDD will get encrypted also for infor SEP 12 we using.This is ESATA HDD



  • 4.  RE: Boot slow after PGP encryption

    Posted Apr 30, 2014 07:00 AM

    10 minutes?  Yea something's not right there.

    Please look over this pre-requisites and make sure this machine doesn't have a different config

    Additional Requirements for Drive Encryption on UEFI Systems
    The following requirements apply only if you are encrypting your disk. If you are installing Symantec Encryption Desktop for email or other Symantec Encryption Desktop functions, you can install on Windows 8/8.1 32-bit systems and boot using UEFI mode without having to meet these requirements.

    To encrypt systems booting in UEFI mode, the following additional requirements must be met:

    • System must be certified for Microsoft Windows 8/8.1 64-bit or Microsoft Windows 7 64-bit
    • UEFI firmware must allow other programs or UEFI applications to execute while booting
    • Boot drive must be partitioned in GPT with only one EFI system partition on the same physical disk
    • Boot drive must not be configured with RAID or Logical Volume Managers (LVM)
    • Tablets and any systems without a wired or OEM-supplied attachable keyboard are not supported For more information on the firmware and boot drive, contact your system administrator or hardware manufacturer.
       

    Note: Symantec Drive Encryption is not compatible with other third-party software that could bypass the Symantec Drive Encryption protection on the Master Boot Record (MBR) and write to or modify the MBR. This includes such off-line defragmentation tools that bypass the Symantec Drive Encryption file system protection in the OS or system restore tools that replace the MBR.



  • 5.  RE: Boot slow after PGP encryption

    Posted May 07, 2014 08:57 PM

    Is this problem occurring during the encryption process (i.e. shut down/reboot while encryption is taking place), or after the encryption is 100% completed?

    What is the make/model of the system you are using?  What brand and model of HDD is in use?

    We have had issues with certain system models that with a certain BIOS version can take a very long time to boot.  We have also encountered a couple Advanced Format drives that while encrypting with Power Failure Safety checked can take a long time to encrypt as well as a long time to boot.



  • 6.  RE: Boot slow after PGP encryption

    Posted May 07, 2014 11:26 PM

    Good Day,

    Slow performance is most likely the behavior while the machine is still on encrypting process. But upon completion of the encryption, the workstation's actuall performance should come back.

    Did you run check disk first before you encrypt the machine?

     

    Best Regards,



  • 7.  RE: Boot slow after PGP encryption

    Posted May 16, 2014 07:21 PM

    IIf the system is slow resuming from hibernation. This was due to the way the driver was implimented in prior versions as well. This was fixed with Symantec Encryption Desktop 10.3.2. I would recommend testing with the latest client since there was several performance improvements done in this newer version of the product.