hey,

what is your netbackup versions and OS for master and the client?

let me know the below outputs form Client

netstat -a | grep 1556

netstat -a | grep 13782

netstat -a | grep 13724

bpclntcmd -pn

bpclntcmd -self

The server is waiting for Connect-back from the client.

It will wait until Client Connect Timeout expires.

Before you try again, check CLIENT_CONNECT_TIMEOUT value in this server's bp.conf. 
If there is no such entry it means that the timeout is the default of 300 (5 minutes).
If there is a big timeout value, change it to 300 while you are testing.
Best to wait for timeout to see error message.

Hope you have created bpcd log folder on the client?

Nothing comes in bpcd logs after bptestbpcd command was completed with below error after 30 minutes.

<16>bptestbpcd main: Function ConnectToBPCD(ukunix12  ) failed: 25

09:57:21.226 [16414] <16> bptestbpcd main: Function ConnectToBPCD(ukunix12  ) failed: 25

<2>bptestbpcd: cannot connect on socket

09:57:21.226 [16414] <2> bptestbpcd: cannot connect on socket

<2>bptestbpcd: EXIT status = 25

09:57:21.226 [16414] <2> bptestbpcd: EXIT status = 25

cannot connect on socket

Do i need to run the backup manually for bpcd logs to be created or just run bptestbpcd from my master server?

Thats a typo.

It has only one ip address

13.129.39.95 is the ip address of client.

I don't think pbx would show in netstat.

i just reliased that i have asked that also, dont mind

I dont think IP address is Typo..

see your intial post its showing the IP 13.11.39.95., you just have to make sure whats wrong with your IPs

07:46:29.952 [12028] <2> logconnections: BPCD CONNECT FROM 13.11.31.32.40707 TO 13.11.39.95.1556 fd = 3

Nothing comes in bpcd logs

Firewall between server and client?

Check/verify that the following processes are running on your 7.1 client:
bpcd -standalone
vnetd -standalone
pbx_exchange

Use this command to check:

bpcd logs comes when i fire the backup or when i run bptestbpcd from master server?

it should come for both,

it logs any activity that communicates with bpcd process..

@Nagalla:Why pbx is not showing in netstat?

Pbx runs everytime on client or when the backup runs?

becuase its a process, and it runs everytime.

what about your IP address issue? 

why its showing 2 IP address?

Can we not go off on tangents and try resolving your issue?

You still have not explained the IP address discrepancy Nagalla has brought up.

Could you please provide output of `ifconfig -a` run from ukunix12 in addition to the other nslookup and hosts commands previously requested by Nagalla?

(For what it's worth, when *I* nslookup ukunix12.mit.apne.com, I get 66.246.235.44 and THAT takes me to a domain name landing page where it says "apne.com is for sale!" ...so I question whether this is a real hostname or something you've just made up for some reason.)

It is not possible to be using 13.129.39.255

IP addresses on this machine are:

13.129.39.95
13.129.39.155
13.129.39.175
13.129.39.154
10.5.103.38

This means that the server where you are running bptestbpcd has the wrong IP address for client ukunix12:

BPCD CONNECT FROM 13.11.31.32.40707 TO 13.11.39.95.1556 fd = 3

This is why nothing is logged in bpcd on ukunix12. Connection request is going to wrong IP address.
Check /etc/hosts entries for ukunix12 on the server where you are running bptestbpcd: 

grep ukunix12 /etc/hosts

It seems that the correct IP address for this client should be 13.129.39.95.

Connection should be fine if correct IP address in /etc/hosts is used or maybe DNS.

Nagalla has pointed all of this out 3 days ago: https://www-secure.symantec.com/connect/forums/bptestbpcd-just-hangs#comment-8191691

This issue could have been resolved on the same day....

13.129.39.95

This is the ip address

bpcd logs:

00:00:47.146 [27119] <2> setup_debug_log: switched debug log file for bpcd

00:05:56.369 [10756] <2> process_requests: output socket port number = 1

what is this IP address 13.129.31.32?

does it master server IP?

Hi ALL,

IP was not changed.I am not able to telnet the bpcd port as per bptestbpcd o/p

What needs to be done for this

Seems you are battling to understand what we are trying to tell you. Please read through my previous post again.

I have nothing else to say...

Good luck!